Missionary Email System

I have tried for 12 hours to send email to a missionary serving in the states. I am not sure about internationally, but none of the email is getting through regardless of what email service I use to send the email to the myldsmail.net recipient.

There are several parents that have missionaries serving in the Frankfurt Germany Mission that have had emails returned this week as un-deliverable.

Today, it appears that none of the missionaries in the Cambodia Phnom Penh mission can access their email accounts. I suspect this is related to the change from myldsmail.net to missionary.org The get the following error message: "Gsuite This service cannot be accessed because your login request contained invalid recipient information. Please log in and try again.
We are unable to process your request at this time, please try again later."

I'd suggest working though the mission to get to tech support. This forum is primarily user-to-user support.

I'll note that Cambodia is "tomorrow" when compared to Salt Lake. That may limit what support may be available "today" (Sunday).

It's also possible that the problem is due to ordination of the cut-over and perhaps everything will resolve itself come Tuesday Cambodia time.

ahhboo wrote:I suspect this is related to the change from myldsmail.net to missionary.org

I haven't heard about this change. If I go to missionary.org, I get a server not found error. Where are you seeing missionary.org?

All Missionary email accounts are being moved from the domain myldsmail.net to Missionary.org. I do know that the changes have not fully happened, but should be done over the next few days. Also, emails sent to the old myldsmail.net addresses are going to be forwarded to the new address, to help prevent confusion.

-Elder Hyde
Utah Ogden Mission

sbradshaw wrote:

ahhboo wrote:If I go to missionary.org, I get a server not found error.

There's no IP assignment for missionary.org (or www.missionary.org). But mail.missionary.org works.

i am trying to log on to mail.missionary.org and all that pops up is a red box in the corner saying " an error has occurred". i have tried going at it from different directions to get on the missionary email, but it comes to that every time. the missionary portal works and the internet, but not the email. it doesn't work trying to go through the myldsmail.net either.

There was an error with missionary email this morning. It was resolved about 15 minutes ago.

My son is in the California Newport Beach mission. He got up this morning to send his p-day email and his email has been “disabled”. No other missionaries in his area are experiencing the same problem. How can he get that fixed without losing contacts or emails from the last year?

Jrlindo wrote:My son is in the California Newport Beach mission. He got up this morning to send his p-day email and his email has been “disabled”. No other missionaries in his area are experiencing the same problem. How can he get that fixed without losing contacts or emails from the last year?

I would suggest that he contact the mission. I suspect someone accidentally "released" the wrong missionary. (At least as far as emails go).

So I got back from my mission about 8 months ago. I thought I had done what I needed to do to get my pictures off the drive. After three months my email was deactivated and I still had my pictures so I thought I did it right. I accessed my photos last month so I was fairly confident that I was going to have all my pictures. However I went to look at some last week and they were gone. HOW CAN I GET MY PICTURES BACK?? I've been trying to find someone I can contact but I haven't had luck. Those pictures are very important to me. HELP!!

I am also having this same problem. My missionary email expired today and it wont let me click the extend for 15 days button. I thought I got all my photos but I didnt. Is there anyway I could get it extended to retrieve photos that Ive lost?

Im trying to log into my missionary email and getting error 404. Reset wifi and computer. still wont let me log in. Idk what is wrong....

My son sent his p-day email today and when he went to send another email it said his account has been disabled. Do you know what he needs to do to fix this?
Thank you!

NateErickson wrote:My son sent his p-day email today and when he went to send another email it said his account has been disabled. Do you know what he needs to do to fix this?

Probably best if he works with his mission. They should have someone who handles such things.

I’m trying to create a missionary email for my mission call and it is saying that it’s for full-time or part-time missionaries. Do I need to wait till I get my call to create a missionary email? Or can I set it up before, and if I can set it up before how do I do so? All that I’ve tried doesn’t work.

cookie12yates wrote:I’m trying to create a missionary email for my mission call and it is saying that it’s for full-time or part-time missionaries. Do I need to wait till I get my call to create a missionary email? Or can I set it up before, and if I can set it up before how do I do so? All that I’ve tried doesn’t work.

I'm pretty sure the church sets it up for you - and deletes it not long after you're released.