Closing the Financial Year

2 postsstarted by chris_blake 1,019 viewsoriginal topic

New Member
#1
I was prompted to close the financial year and after acknowledging the prompt was presented with a screen that there was "Missing Financial Data". Having only been FC since October I called up the brother I replaced and he said I should click "NO" there was no financial data to report. I did so for each week the system said was missing (which was all weeks for last year). I did record data and transmitted each week I have been FC.

I am not sure I did the right thing. Can someone from the church on here say if I did the right thing. My ward is 235032. You can contact my via my cell number on record.
Community Moderators
#2
I would call Local Unit Support on Monday and let them know what happened. It is either a nasty bug or MLS lost track of all your donation batches for last year. Before you call, you might check to see that information for last year is still there and appears to be normal.

It you have described the alert with which I am familiar, it was to confirm that you did not need to enter a batch for a week that did not have anything in MLS. It usually shows up after a general or stake conference weekend where a deposit was not prepared. You just click the box, as you did, telling the computer the batch was not missing because there was none for that Sunday.

I hope it was a bug.