New Member
This morning (23 Dec 2017) I found that I can no longer see the General Conference videos on my 7th Generation Kindle Fire 10" device, nor on my wife's somewhat older Kindle. We can see the text, but not the video. Until this morning we have been able to see the video, but for some reason the video has disappeared. Does anyone know why this has happened and how to get the video back?
Later: My mistake. I have the video on my new 7th Generation Kindle. It's my and my wife's older Kindle Fire devices that have lost the video. The Gospel Library version on our older Kindles is 4.2.3.2. I see that my newer Kindle has version 4.3.1.2, so I deleted Gospel Library from my older Kindle and reinstalled it. It is still version 4.2.3.2 and now when I open it, it tells me "Failed to create download directory" and I am unable to download anything. So I have gone from not being able to see General Conference videos to not being able to see anything. Help!
Later: My mistake. I have the video on my new 7th Generation Kindle. It's my and my wife's older Kindle Fire devices that have lost the video. The Gospel Library version on our older Kindles is 4.2.3.2. I see that my newer Kindle has version 4.3.1.2, so I deleted Gospel Library from my older Kindle and reinstalled it. It is still version 4.2.3.2 and now when I open it, it tells me "Failed to create download directory" and I am unable to download anything. So I have gone from not being able to see General Conference videos to not being able to see anything. Help!