Should members be moved to some groups automatically?

I was contacted by one of the bishopric members wondering why some of the youth were not being moved to certain groups automatically. For example one boy who is eight years old did not show up in the wolf den. We also had a girl not showing up in the activity days group. Are these changes supposed to be automatic by the system by looking at the gender and age or do these changes need to be made manually?

Thanks,
Terance

In general youth should move automatically as long as they are in their default classes already. But if they are were previously manually moved to a non-default class then they will not move automatically. If someone is not in the default class then they will have an asterisk by their name when viewing the members of the organization in LCR.

In some cases you can also create custom classes that don't have default rules. I don't think that is possible with cub scouts in specific. But if everyone in the class has an asterisk then that may be a possibility. To fix that may require resetting all the classes to their default and then making any splits or combinations again.

Thanks for the information.

Who has the ability to view and edit the rules for each class? None of the members have asterisks next to their name but they still don't show up in the correct scout group. I wonder if the rules were removed some how a short time ago.

There is no ability to view or edit the rules. They are just built in to the pre-defined classes. In some organizations you can add custom classes (which have no rules). In others you can just split or combine classes (I believe that only the original class retains the rules after a split and the rules for one of the classes applies after a combination). I'm pretty sure that under cub scouts you can only split or combine.

Just to make sure you're looking in the right spot to see the asterisks, select Organizations > Primary from the LCR menu and then click on Cub Scouts and finally the Members tab. There should be a note at the very bottom of the screen saying '* out of default class assignment'.

If somehow the classes have been split and combined strangely so that the rules aren't working, the only way to fix things is to click on the pencil icon next to 'Primary' at the top and select 'Reset classes to defaults'. But this will reset all classes in the Primary organization. So if you have any split or combined classes (including Activity Days) you should note what they are and who is in them so you can make those changes again after the reset.

Sounds good. I'll try reseting the classes tonight after I have a chance to take a screenshot of the organization.

Thanks for all your help,
Terance

It might be to late now, but this close to the end of the year you could reset them at the end of the since any custom class assignments would need to be updated anyway.

I went ahead and reset them but unfortunately it didn't seem to fix the issue. I know of at least one boy that still does not show up under any cub scout group. I went ahead and manually fixed most of the others but I left one alone to see if the problem would get fixed after reseting the primary.

How old is the boy, and has he been baptized?

He is 8 and he has been baptized. He shows up in the CTR class but not in the Wolf Den.

TeranceO wrote:He is 8 and he has been baptized. He shows up in the CTR class but not in the Wolf Den.

At this point, I'd probably submit Feedback in LCR. Support or the developers may need to take a look.

Sounds great. Thanks for the help.

TeranceO wrote:He is 8 and he has been baptized. He shows up in the CTR class but not in the Wolf Den.

I'm not seeing a definitive explanation as to when a boy joins the scouts. He can when he is 8, but I'm wondering if the system is designed to wait until he joins Valiant 8 to keep him with his "classmates".

Since you mentioned he's showing in CTR, then I'd guess he was 7 as of Jan 1, 2017 and he'll advance to Valiant 8 come Jan 1, 2018. I'd certainly expect him to be on the scouting role at that time. (Assuming that scouts is not a custom group.)

russellhltn wrote:

TeranceO wrote:He is 8 and he has been baptized. He shows up in the CTR class but not in the Wolf Den.

I'm not seeing a definitive explanation as to when a boy joins the scouts. He can when he is 8, but I'm wondering if the system is designed to wait until he joins Valiant 8 to keep him with his "classmates".

Since you mentioned he's showing in CTR, then I'd guess he was 7 as of Jan 1, 2017 and he'll advance to Valiant 8 come Jan 1, 2018. I'd certainly expect him to be on the scouting role at that time. (Assuming that scouts is not a custom group.)

That could be the case for two of the boys but I also had a boy show up in Valiant 8 but not in any scout group either (he should be in the Bear Den). It seems most were in the right place but a few just didn't show up. I also don't know if this has been going on for a long time or just started. I just recently received the calling.

russellhltn wrote:I'm not seeing a definitive explanation as to when a boy joins the scouts.

The Wolf Den organization automatically moves boys in at age 8. I've got several cub scouts in CTR 7 who are in the Wolf Den (including one who turned 8 just a few days ago) and we haven't done any manual moves.

russellhltn wrote:(Assuming that scouts is not a custom group.)

He just did a reset on the primary organization so there shouldn't be any custom groups.

I have seen occasional reports about members not being moved into Wolf Den correctly when they turn eight. I think the same thing occasionally occurs with Nursery.

For now, your best bet is to manually fix it. There is some work going on that will fix this over the long term, but that fix is quite a ways out.

I am having the exact same problem. There is no way to manually fix it because the system does not give you the option to add a member to another class. When you go to edit the Assign to Class, the Cub Scout organization does not show up as an option. I am noticing that the kids that are missing are in a class in primary that is "split".

Best Regards,
Scott

Have you tried to go to the appropriate Cub Scout den, click on the Members tab and use the Add Member link?