New Member
I am a new ward clerk, and wonder if any of you have run into a particular problem I'm having.
The previous ward clerk had noted a problem in the membership record of a particular young woman in our ward, and had asked the father if he had a copy of her baptismal certificate. The previous clerk has now moved out of state, and the father brought me the certificate today. Unsure what the problem had been, we looked together at her membership record in LCR. I could see that under the ordinances tab, there was no baptism information recorded. I also noted that her membership record has a designation under the ordinances tab that the member is not accountable. (The daughter has Down Syndrome).
The certificate confirms the baptismal information, as do several witnesses of the baptism (it was only a couple of years ago). Since a baptismal certificate was issued, I can discern that at some time the baptismal ordinance was entered into LCR. Nevertheless, it is either absent or invisible now. I looked to see if I could re-enter it, and the daughter does not show as even having the option to enter ordinances for her. All of the rest of the family can have ordinances entered, but not her. I suspect that the option to add an ordinance is gone because of the "not accountable" designation. Is this accurate?
Naturally the family would like this ordinance to be in the records of the church. Any ideas of how I can get this resolved since LCR won't allow me to enter it?
The previous ward clerk had noted a problem in the membership record of a particular young woman in our ward, and had asked the father if he had a copy of her baptismal certificate. The previous clerk has now moved out of state, and the father brought me the certificate today. Unsure what the problem had been, we looked together at her membership record in LCR. I could see that under the ordinances tab, there was no baptism information recorded. I also noted that her membership record has a designation under the ordinances tab that the member is not accountable. (The daughter has Down Syndrome).
The certificate confirms the baptismal information, as do several witnesses of the baptism (it was only a couple of years ago). Since a baptismal certificate was issued, I can discern that at some time the baptismal ordinance was entered into LCR. Nevertheless, it is either absent or invisible now. I looked to see if I could re-enter it, and the daughter does not show as even having the option to enter ordinances for her. All of the rest of the family can have ordinances entered, but not her. I suspect that the option to add an ordinance is gone because of the "not accountable" designation. Is this accurate?
Naturally the family would like this ordinance to be in the records of the church. Any ideas of how I can get this resolved since LCR won't allow me to enter it?