Tech Forum Archive

Non Member Husband name correction on Certificate

5 postsstarted by dndold 780 viewsoriginal topic

dndold
New Member
#1
A non-members name is printing off incorrectly on the Baby blessing certificate, but is correct in the member information. He has change his last name in the recent past, so the certificate shows the old name, but the name is correct in the membership information. How do I fix this. Thanks,
russellhltn
Community Administrator
#2
By "member information", I assume you're talking about the marriage record of the member spouse. That's the only place I'd expect to find it if the certificate isn't caching that information internally.
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eblood66
Senior Member
#3
When you create a record in LCR and the father is a non-member then it asks for the fathers information and stores it in the child's record. If you print the blessing certificate after the record has already been created then I assume it will use the information from the child's record. So I'd look at the Family tag of the child's Member Profile. If the father's name is incorrect there then click the pencil icon next to the father's information and correct it.

If it is correct then also check the marriage information on the mother's record. I don't think that would affect the certificate but that should be the only other place his information is entered in the system.
russellhltn
Community Administrator
#4
Ah, the child's record. That makes sense. The father's name might initially pull from the mother's marriage information, but it does seem more logical to pull from the child's after that.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
eblood66
Senior Member
#5
russellhltn wrote:Ah, the child's record. That makes sense. The father's name might initially pull from the mother's marriage information, but it does seem more logical to pull from the child's after that.
When I started a new test record it asked for the father's information before it asked for the mother's information so I don't think it even pulls from the mother's marriage information at all (but I obviously did not complete the entire process so I don't know if there are any checks later on).