Tech Forum Archive

recategorize donations not processed in the ward

5 postsstarted by whitnahd 812 viewsoriginal topic

whitnahd
New Member
#1
we had a missionary couple return recently who were submitting funds outside the US. for a past donation, their full contribution went to the missionary fund, but some should have gone to tithing. the ward did not process the donation so I cannot simply go online and recategorize the donation. How do we correct this donation?
russellhltn
Community Administrator
#2
I'd think they would have to contact the unit the donation was processed in.
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whitnahd
New Member
#3
this was an overseas donation either processed there or some other arrangement. contacting the ward there isn't really possible...
russellhltn
Community Administrator
#4
If it was processed overseas, then it's outside the reach of US system. Maybe contacting CHQ will do it, but there is no way you can do it in your ward.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
whitnahd
New Member
#5
called CHQ and they said the bishop works with the stake president to reclassify or reassign or transfer from the missionary account to tithing. we'll see how they work it out I guess.