Unable to sign off of LDS tools on my phone

5 postsstarted by jhansl 2,376 viewsoriginal topic

New Member
#1
I am unable to sign off of LDS tools on my cell phone. When I am on my laptop, I have a sign off button but I don't see one in the version on my cellphone.
Community Administrator
#2
Which OS are you on? LDS Tools is non-functional without a login, so it seems odd to want to sign out. On the Android version, under Sync, I can see where I can sign in with a different account. Under Settings, there's a option to add a PIN so the contents of LDS Tools isn't available to someone else using your phone.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
I have the wrong person signed on to my lds tools app. How can I sign on? do i have to delete the app and start over?
Community Moderators
#4
iluvhapplaur wrote:do i have to delete the app and start over?
No, you should not have to do that. On the opening screen asking for your PIN, there is a link at the bottom to Sign Out. You should then be able to sign in with your credentials.
Community Administrator
#5
If you don't have a PIN, tap on the icon with 3 horizontal lines, tap settings and it will be at the top.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.