Tech Forum Archive

LCR not working Chrome on Windows 10

6 postsstarted by pwilson 2,401 viewsoriginal topic

pwilson
Member
#1
A few weeks ago LCR online stopped working for me in Chrome. I now need to use MS Edge browser. Has anyone else had this problem and know what Chrome add-ins or settings may be preventing it from working?

While I can initially get to the LCR home page, I am unable to browse anywhere and when I click on a link the browser does not resolve and goes blank. Any ideas?

Thanks,
Paul
russellhltn
Community Administrator
#2
I think many add-ins can be set to auto-disable on certain domains. You might want to put lds.org in as an exception. Or, as a quick test, disable all the add-ins and see if LCR starts working.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
NutMegan28
New Member
#3
Did you ever figure this out? I'm having the same problem....
mfmohlma
Senior Member
#4
I had a similar problem and had to clear cookies and cache to get it working again.
pwilson
Member
#5
Clearing all browsing data and disabling some add-ins did the trick for me.
jdunlop
New Member
#6
Clearing browsing data worked for me as well, thanks pwilson.

Instructions on clearing browsing data --> https://support.google.com/googleplay/a ... 0?hl=en-GB