Tech Forum Archive

Editing a members "relative" information

4 postsstarted by tmsquare 865 viewsoriginal topic

tmsquare
New Member
#1
I have a member in our ward who has requested i change his relative membership information. His mother's information is incorrect. He is connected to his mother's twin sister and not his mother. Who would i send this information to get updated?
russellhltn
Community Administrator
#2
Is the mother a member? If not, then you should be able to edit it.

If she is, then I'm not sure if you can connect your member to the correct person. You may need CHQ's help. You can always try the "Special Request" function. I can't remember if it's in LCR yet, but it should be in MLS.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
eblood66
Senior Member
#3
russellhltn wrote:If she is, then I'm not sure if you can connect your member to the correct person. You may need CHQ's help. You can always try the "Special Request" function. I can't remember if it's in LCR yet, but it should be in MLS.
You should be able to edit the mother in LCR even if she is a member. Find the member's profile in LCR, click on the Family tab and click the pencil icon to the right of the current 'mothers' information. You'll need either mother's membership number or her full name and birth date. It will lead you through the process of looking up the mother and making the correct connection.
tmsquare
New Member
#4
Thank you for your help. I was able to make the change today as directed.