mdcarney wrote:I was looking through the forum looking for something and stumbled across this
threadwhich addresses another issue I am experiencing. We have a member of our ward who is 17 years old, however, we cannot figure out why a member record was created for this person. They have not been baptized nor confirmed, has not been blessed, nor are this person's parents members. According to the mother, this person lived with an aunt (who is a member) for a summer and the record was created during this period. The family has requested (verbally) that her name be removed and there be no contact. What would be the process to cancel this record? Thanks
The thread you linked to definitely has some applicable information to your situation. According to Church policies referenced in that thread, it appears you may need to wait until the individual is 18...however, I wouldn't trust my interpretation entirely, especially if the family is requesting immediate removal (which may need to be written to be official). Read some of the MLS help documentation and also the Church Handbook of Instructions (as referenced in that thread) to figure out the correct course of action.
As for how the record got created, it might be one of two things...
One possibility is that someone along the way could have created a "Temporary Record" for this individual, so that they could be tracked and listed in MLS and in the various reports and attendance rolls it produces. Here is some helpful information about Temporary Records, how to tell if you have one, and how to remove them if needed:
https://tech.lds.org/wiki/index.php/Dup ... ip_Records
Another possibility is that the member might have undergone a Baby Blessing, which in MLS can create a record for the individual but the actual blessing is not stored as an official ordinance in the Church's computer systems.