Gospel library works on one iPad, not the other

3 postsstarted by jeff429 942 viewsoriginal topic

New Member
#1
I have two iPad Airs. Both bought the same day. Both updated with the latest IOS: 11.0.2. One runs LDS Gospel Library without problems. The other freezes on the main screen. Splash screen shows Moroni, updating gospel library, then a white screen with a black bar on the top and a grey bar on the bottom.

I have removed the app, hard reset on the iPad and redownloaded the app. Still does not work. Tried hard reset to no avail. Repeated removing, hard reset, fresh download. I have 50.54 GB space remaining. BTW, the app works on two iPhone 6S.
Community Moderators
#2
Are any of the buttons visible on the top or bottom bar?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#3
No, dark blank bar on top, lighter blank bar on the bottom.