Tech Forum Archive

How to stop redirect from LDS.org to app? Bug!

18 postsstarted by mrs.ritchie15 8,961 viewsoriginal topic

mrs.ritchie15
New Member
#1
Hi there, every time I'm on my phone and try to find general conference on my mobile browser, I click on the link to conference and it automatically redirects me and opens my Gospel library app home page. It doesn't even open the conference talk within Gospel library... And October 2017 conference hasn't even been uploaded on the app anyway so it's frustrating because I can't listen to conference on my phone because of this. It's not just this conference that I have problems with though, is there any way to turn off the redirect feature? When I want the browser I want the browser, not the app. Thanks for your help.
russellhltn
Community Administrator
#2
What OS?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
mrs.ritchie15
New Member
#3
Android
russellhltn
Community Administrator
#4
I'm given the option to open it with my browser or LDS Tools Gospel Library. But I'm sure if I click "Always" (always use LDS Tools), then I'd experience the same.

I'd suggest using the feedback feature in the app and explain that you're trying to reach the "live" conference.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
mrs.ritchie15
New Member
#5
Thank you! I probably clicked always without realizing it a long time ago
marathonmom5
New Member
#6
How do I undo the "Always" choice? I want to be able to send the link to friends and I can't do that with Gospel Library.
russellhltn
Community Administrator
#7
From the all-knowing Google:
  • Go to your Android Settings.
  • Select Applications.
  • Select the application that is currently set to open a file type — for example, Google Chrome. (In this case, it's GL)
  • Scroll down to Launch by default and tap Clear defaults.
You're all set.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
sbradshaw
Community Moderators
#8
russellhltn wrote:I'm given the option to open it with my browser or *LDS Tools. But I'm sure if I click "Always" (always use *LDS Tools), then I'd experience the same.
*Gospel Library :)
Samuel Bradshaw • If you desire to serve God, you are called to the work.
russellhltn
Community Administrator
#9
sbradshaw wrote:
russellhltn wrote:I'm given the option to open it with my browser or *LDS Tools. But I'm sure if I click "Always" (always use *LDS Tools), then I'd experience the same.
*Gospel Library :)
D'oh! Fixed.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lisabeus
New Member
#10
The above directions don't work for me. I still can't open Conference 2017. Any other ideas.
sbradshaw
Community Moderators
#11
lisabeus wrote:The above directions don't work for me. I still can't open Conference 2017. Any other ideas.
What version of Android does your device have?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
wynnmosman
New Member
#12
I'm having the same problem. I tried clearing defaults from the web browser to no avail - I'm still redirected to the Gospel Library app. Other suggestions?
sbradshaw
Community Moderators
#13
wynnmosman wrote:I'm having the same problem. I tried clearing defaults from the web browser to no avail - I'm still redirected to the Gospel Library app. Other suggestions?
What version of Android are you on?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
nadianellyescamilla
New Member
#14
This works for me. Select gospel library> app inf > open by default > support links > don't open in this app
jeff_erickson
New Member
#15

Re: How to stop redirect from LDS.org to app? Bug! Android

I struggled with this with several items, notably historical General Conference addresses when the session has not been downloaded, and any link that is from LDS.org. To solve the problem, I did the following:

Go to "Settings"
Go to "Apps"
Go to "Gospel Library"
Go to "Default", or "Set as Default"
Where it says "Go to supported URLs", change the setting to "In other app"

Good luck!
bjsiddoway
New Member
#16
Can you tell me how to stop the redirect on an iPhone?
sbradshaw
Community Moderators
#17
bjsiddoway wrote:Can you tell me how to stop the redirect on an iPhone?
Yes, you can long-press the universal link (for example, the link to a talk that's redirecting to Gospel Library) and choose either “Open” (to open in the browser) or “Open in ‘Library’” (to open in the app). iOS will remember your preference.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
renaemichelle
New Member
#18
This was so helpful in getting my issue with this fixed, thank you!!