Missing ensign mag after July 2017

9 postsstarted by vwall2 2,455 viewsoriginal topic

New Member
#1
All issues are on I phone but not on the two tablets.
Community Administrator
#2
Your tablets are probably running an older version of GL that's using a outdated content source.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
My android doesn't have Aug or Sept either...
Community Administrator
#4
If you're not running at least version 4.x of Gospel Library, that's the problem.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#5
I have gospel library 4.1.3 and I'm missing magazines after July 2017.
Community Administrator
#6
I'm on 4.2.2.2 and I have August and September. I thought the change over on content source was with 4.x, but maybe not.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#7
Yes, as long as you have Gospel Library 4.0.0 or later, you should be able to get the newest content. If you're on Gospel Library 4, and you still don't see the newest content, do you have "Limit Mobile Network Use" (Android) or "Cellular Content Updates" (iOS) turned on in settings?

Gospel Library 4.1.3 is the current version of the app on iOS, and Gospel Library 4.2.2 is the current version of the app on Android.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#8
My mother-in-law gave me her Kindle Fire to troubleshoot this same issue -- latest Ensign issue available is July 2017. When I select Catalog Options / Refresh Catalog it says "The catalog is up to date". Did anyone find a solution?

The device says "no apps to update" so I assume I have the latest. It is an older Kindle Fire -- weighs a ton -- so I wonder if something stopped being supported on these old ones or something.
Community Administrator
#9
I'd suggest reviewing the thread Supported Android versions for Gospel Library.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.