Having Trouble getting pages to load

2 postsstarted by cdahl 2017-09-05 17:23 UTC722 viewsoriginal topic

New Member

#1
2017-09-05 17:23 UTC

I am having trouble when I try to access Stake Leadership information and Confidential Records information. For the past two weeks it has come intermittently (but mostly) with the message: "Sorry, something went wrong loading the requested data. Try refreshing the page or trying again later." I never could get onto Confidential records to approve a Cancellation of Sealing request so I finally had to do it from my LDS Tools app on my iPhone. Is there something I need to be doing, or is this a glitch in the system? Please let me know.
Sincerely,
Curt Dahl
Stake President
Sandy YSA Stake

russellhltn

Community Administrator

#2
2017-09-05 19:39 UTC

Is this in MLS on the ward computer or LCR at lds.org?

If the latter, I'd suggest trying another computer - or at least another browser.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.