Correcting bad data on a member record?

11 postsstarted by lukesmith 3,762 viewsoriginal topic

New Member
#1
There are a father and son in my branch that have very similar names. When the father was ordained a high priest, the clerk in that ward mistakenly recorded that ordinance in the son's member record. Now father and son have identical ordinances recorded; names, dates, etc. How do I get that corrected in the son's records to reflect his actual ordination and office?

Thank you for any help on this puzzler.
Community Administrator
#2
It looks like it can be done in MLS. Pull up the individual membership record. Go to "ordinances". You should see a "Remove" link to the right of the priesthood ordination.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
How do I access MLS?
Community Administrator
#4
erickswa wrote:How do I access MLS?
MLS is a program that runs on the computer in the clerk's office. It's only for used by the clerks and some bishopric members.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#5
MLS is the program that runs on the clerk computer. Nowadays it's mostly used for financial things like recording donations.

You can also delete an ordination in LCR by finding the member's profile (using the Member List for instance), clicking on the Ordinance tab, click on the pencil icon to the right of the ordinance and then clicking the Delete button.
Community Moderators
#6
erickswa wrote:How do I access MLS?
Your ward clerk uses LCR and MLS to maintain membership records. If there is a problem with information on your record, speak with your ward clerk and he will let you know what information you need to provide him so that he can fix an error on your membership record.
New Member
#7
I'm currently serving as a Stake Clerk. We have a Bishop in our Stake that was ordain a High Priest 12 Aug 2007 and Called as Bishop 30 Aug 2015. However his Ordination date for both High Priest and Bishop are showing as 12 Aug 2007 on LDS.org. Under the Ordinances tab it does not allow me to change the Ordained Bishop date from 12 Aug 2007 to 30 Aug 2015. Any advise on how to fix this?
Senior Member
#8
You can either call Local Unit Support when they are open, or you can send a message through MLS to the Membership department.
Dana Repouille, Plattsmouth, Nebraska
Church Employee
#9
If he is still serving as bishop you can edit the ordination information by going to the calling and editing that.
New Member
#10
I am a new ward clerk. How do I correct a members birthdate?
Community Moderators
#11
markevans1952 wrote:I am a new ward clerk. How do I correct a members birthdate?
That's easy. Follow these steps (some of which you might already be acquainted with):
  • Point a web browser at http://www.lds.org

    Click on the second menu item in the upper right-hand corner, 'My Account and Ward' if you're signed in.

    If it gives you a method to sign in to your LDS Account, do so.

    Once signed in, clicking on 'My Account and Ward' will drop down a menu with 'Leader and Clerk Resources in the right-hand column. Click that link/button.

    In the 'Find Individuals and Pages' box, type in part of the member's name.

    Once you see the member's full name (and age), click on it. That should bring up the 'Member Information' page for the member, with a table of information about the member.

    Click on the hieroglyphic that looks like a pencil in the upper right-hand corner of the table.

    Near the lower left-hand corner of the editable table is the birth date. Change it to the correct date.

    Click the 'Save' button.
Wasn't that easy? :-)

Fwiw, I was a ward membership in the mid-1980s. Compared to then, the new LCR system makes tons of clerking tasks tremendously easy.