out-of-unit member viewing ward directory

3 postsstarted by mbjenkins 2017-07-31 06:10 UTC786 viewsoriginal topic

New Member

#1
2017-07-31 06:10 UTC

A new counselor in our YSA ward's bishopric is from another stake. He has been added as an out-of-unit member. He is not able to see any of the ward information in LCR or LDS Tools. The former counselor was also from the other stake but he was able to see the ward information.

russellhltn

Community Administrator

#2
2017-07-31 06:56 UTC

When was this done? It can take up to 24 hours before the permissions are processed.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

sbradshaw

Community Moderators

#3
2017-07-31 19:36 UTC

After permissions are processed, he will also need to sync the LDS Tools app to pull the latest data down.

Samuel Bradshaw • If you desire to serve God, you are called to the work.