Donation submitted twice

3 postsstarted by Plalexander08 1,096 viewsoriginal topic

New Member
#1
My online donation said it didn't go through, so I resubmitted and now it's going through twice. Is this really my only option for help???
Community Moderators
#2
Plalexander08 wrote:Is this really my only option for help???
No. In fact, no one here will be able to help you at all. This is just a user-to-user forum.

Email donations@ldschurch.org for assistance, unless you are able just to let the two donations go through and be a little bit ahead of your planned contributions.
Senior Member
#3
If the donation still shows as Processing under Donation History then you can still cancel the donation online. See question 19 in the Online Donations FAQ for details.

Otherwise use the email address that lajackson mentioned or ask your ward clerk to contact the global service center on your behalf.