Notes

All of my scripture notes seem to have disappeared on the lds.org site. I have done extensive notes over the last years. They seem to appear in the Gospel Library version, just not on the lds.org website. How can I get them back?

Do you just not see your markings and notes when reading talks and scriptures? There's a setting on the pages whether you show or hide your notes. Go to My Account and Ward / Notes and see if any of your markings are there. If you see them in Notes, but not when reading the content, then there's a problem with the study tools not working. They are periodically flaky.

If everything's missing in "Notes," you could try doing a sync with the Gospel Library app. That might cause your notes to upload again. Or it might wipe out all the notes on your app. I guess it depends on which app thinks it has the most current information.

The church is doing some work with the online version of the Notes and Journal. I don't know if that could be affecting things. I can still see my notes.

I am having the same challenge. I cannot highlight on the web page and there are no notes showing. I can highlight on my tablet, but not on my computer. However, my notes are totally missing.

Diddo!

I have been keeping a journal, taking notes, and making annotations on lds.org for a few years. I logged in today and all seem to be gone. In addition, I don't see the study bar at the bottom of the page, and I cannot make new annotations, notes, or journal entries. I am using Mac OS X El Capitan (with Safari 9.1.2). All of my notes, entries, and annotations are available on my iPhone (showing 305 journal entries and 6 teaching entries) but not on my Macbook Pro. Any ideas?

For those having problems, please report on the following. I'm not certain from your comments where the notes are missing:

1. Go to lds.org in a web browser.
2. Log in using your LDS Account.
3. From the My Account and Ward menu, go to My Account / Notes
4. The Notes page appears. Please advise if you see your notes on this page, or if it has no note entries.

I have logged in correctly and my Notes page is completely empty. There are no options for creating anything and none of the work I have done. In the scriptures I don't have any of my highlighting. Every bit of the work I have done is now gone. What has happened?
(I have also given this a period of time incase it was a temporary issue.)
My connected scripture app I have on my phone still contains all of my work in Highlighting and Notes...
???
Help!

I did as was asked and went to My Account/Notes and it brings up a page that has Notes on the left and then it is just blank. I do not have any highlights when I open my scriptures. I cannot highlight or annotate anything from my computer. I too have given it a couple of days and have attempted to utilize the notes and it doesn't come up. I have an Android tablet and the highlights come up and I can create more notes. I just can't do it on my Dell computer.

It's probably best for people with problems to use the "Feedback" link found at the bottom of most pages on lds.org and advise them of your problems.

I , too, have experienced some problems in the last few months (but not having my notes completely disappear). All I know is that some of the Feedback people have told me the church development team has been working on this area. I don't know any specifics other than that.

Any update on the notes disappearing? Mine are now also gone. On my phone, Samsung S7 it showed 657 unassigned, most were assigned previously. I thought it must be a syncing issue on the phone so I checked online and they were all there. Today I signed out, signed in, then eventually uninstalled and re-installed and they are ALL still unassigned. I jumped back online and on my Notes on LDS.org all notes are showing as unassigned.
Did you ever hear back or figure anything out. I've been using/updating and LOVING the Notes for years.

t22hawk wrote:Any update on the notes disappearing? Mine are now also gone. On my phone, Samsung S7 it showed 657 unassigned, most were assigned previously. I thought it must be a syncing issue on the phone so I checked online and they were all there. Today I signed out, signed in, then eventually uninstalled and re-installed and they are ALL still unassigned. I jumped back online and on my Notes on LDS.org all notes are showing as unassigned.
Did you ever hear back or figure anything out. I've been using/updating and LOVING the Notes for years.

It's been about a year since the previous posts on this thread – there haven't been a lot of reports of this happening recently. I just sent you a private message.

Once I log in to https://www.lds.org/notes and try and create a new note. But I can't find the new button for the life of me?

frazierdavidrex wrote:Once I log in to https://www.lds.org/notes and try and create a new note. But I can't find the new button for the life of me?

You have to be in a notebook to create a note – after you open a notebook, you should see a pencil in a square icon on the left.

My main gripe may have to do with how I use the tools:

1. I'm teaching a lesson so I login, go to the manual, and start making notes all in a single notebook
2. I go through the lesson top to bottom, marking things in the order I would teach them, adding links, scriptures, etc
3. I go to the notebook page
4. EVERYTHING IS IN THE REVERSE ORDER OF HOW I WROTE IT.

This is infuriating. Imagine you're taking notes in a notebook in college and then when you go to study the end of the lesson is at the top! I could forgive this if I could re-order them manually (I believe we previously could) OR if I could COPY AND PASTE THE TEXT OF MY OWN NOTE. The notebook is a nightmare of frames within frames and when I try to click on the text in front of me to copy it to a word document so I can, you know, follow my own notes, it takes me to the verse or talk or manual page where I made the note.
I hope something is fixed because right now notebooks are next to useless. I wish there was a paper manual and I could write in the margins just so I can have something coherent on Sunday to work from.

You can reorder the notes in a notebook in the Gospel Library app (which syncs with the LDS.org notes). I'd recommend sending feedback using the Feedback link at the bottom of the notes page. It would make sense to be able to reorder notes online, and also to be able to select the text of highlighted passages to copy/paste. I like having the newest notes added to the top by default, but my use case isn't preparing a lesson.

Mine are gone to -- I wonder if they went to the unassigned notes, because if I look in my history of my scripture study, I see all my notes -- so it seems like they are lost in limbo.

my notes disappeared as well, and were only in a new format, which was very difficult to maneuver. I found a link in this forum somewhere that showed me how to access the older version, and so far it has worked. Not feeling secure so I downloaded all my notebook/journal as pdf file, just to not lose my whole spiritual journal !!! Right now this is the link that works for me:
https://www.lds.org/study-tools/folders?lang=eng#

Yes, it is true, so far it would be more than a year since the last time anyone commented on this topic. The creating new notes feature is still not available. I really think it would be good for family records to be able to create entries that can be accessed anywhere in the world, and that family itself could acces as well; that would be something to add to the feature, authorizing family members to read our notes if we desire so. I would do that; I'd like my future family one day see what where the kind of things I wrote down regarding my personal studies and personal revelation.
Keeping personal entries could be very useful if backed up by the church website, since it would be safe, and accesible anywhere in the world.

The notes and highlighting features have disappeared along with the toggle to the new beta scriptures when the Church announced the change in the website name. Do you know why?

The toggle was removed, but I'm still able to see notes or create highlights. Do you have an example of a page where notes/highlights aren't working for you?

I have used the notes tool to add notes over the past 4 or 5 years and all my notes have disappeared from before 2020. This happened when the church website recently went to the new format and was updated. Please let me know how I can get all my scripture study notes back from before 2020.

justdaveb wrote:Please let me know how I can get all my scripture study notes back from before 2020.

I would send feedback and ask this question.

justdaveb wrote:I have used the notes tool to add notes over the past 4 or 5 years and all my notes have disappeared from before 2020. This happened when the church website recently went to the new format and was updated. Please let me know how I can get all my scripture study notes back from before 2020.

I've heard of people losing all their notes, but not of a situation where they lost everything before a certain date.

You mentioned the church website, so I assume you're talking about the online notes. Do you happen to have the Gospel Library app (iOS, Android, or Windows 10)? If so, do your notes still appear there? (You might want to be disconnected from the internet when checking, just in case it syncs and decides to wipe out notes you have there.)

Have you gone to the Notes app on the church website to confirm the missing notes, or are you. just noticing from looking at scriptures, etc.?

justdaveb wrote:I have used the notes tool to add notes over the past 4 or 5 years and all my notes have disappeared from before 2020. This happened when the church website recently went to the new format and was updated. Please let me know how I can get all my scripture study notes back from before 2020.

In addition to the troubleshooting questions above from mevans – are you signed into the same Church Account now as you were then?

how do I delete Notebooks? I can see how to delete notes, but not the notebooks.

srmcmullin wrote:how do I delete Notebooks? I can see how to delete notes, but not the notebooks.

At Notes.ChurchofJesusChrist.org, you can delete a notebook by going to the Notebooks tab (third icon from the left, in the left sidebar), then tapping the pencil icon – this will turn on "edit mode." in edit mode, there's a trash can button that appears to the left of each notebook. When you're done, you can click the checkmark at the top (where the pencil was), to exit edit mode.

Have a MacBook Pro. Can"t get notes after signing in. Notes are still there that I made on the MacBook several years ago but now I can only access them on my 15 year old tower computer. I can still make and change notes on the old tower computer but not the Mac. Any thoughts about how to solve the problem?
Thanks

AllanDeLoy wrote:Have a MacBook Pro. Can"t get notes after signing in. Notes are still there that I made on the MacBook several years ago but now I can only access them on my 15 year old tower computer. I can still make and change notes on the old tower computer but not the Mac. Any thoughts about how to solve the problem?
Thanks

Are you signed in with the same Church Account on both computers?

Are you using a web browser (Chrome, Safari, Firefox, etc.) on both devices – at Notes.ChurchofJesusChrist.org or Study.ChurchofJesusChrist.org – as opposed to using an app?