Ward map places member in wrong location

We have a less active member on our ward roll that clearly should be in an adjacent ward. Here's the rub. Her correct address (in the other unit) places her on our ward's map - on a creek (no road). I have verified her address using the county real estate website, which I trust in terms of accuracy. Does anyone know what the system flaw is that is causing her map marker to show up in our ward boundaries? I'm ready to get her record sent out but not sure if the map problem will cause it to get bounced back. Thanks.

I think it's using Google's geo-coding. You can test that by going to maps.google.com and entering that address there.

You might double-check that the address is formatted correctly. An incorrect format will give wild results.

Before sending the records, you might call the other unit and give them a heads up on the situation.