Pencil icon missing in internet explorer

2 postsstarted by jeffweichers 2017-03-10 16:59 UTC821 viewsoriginal topic

New Member

#1
2017-03-10 16:59 UTC

As a membership clerk I need to update records of ward members, but the pencil icon that is supposed to be on the right side of a member's screen is missing in Internet Explorer. Any ideas? I'm using IE version 11.0.9600.18537CO.

The pencil shows up if I use Chrome or Firefox on the same machine.
Thank you!

russellhltn

Community Administrator

#2
2017-03-10 17:50 UTC

We noticed something similar in maps.lds.org. Try hovering the mouse where the pencil icon should be. You may find the button itself is still there - the icon is just invisible.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.