Correcting Meeting House Address

13 postsstarted by dmay 8,130 viewsoriginal topic

New Member
#1
I would like to know what I need to correct one of our meeting house addresses. If someone can help with this I would be grateful.
Senior Member
#2
Meetinghouse addresses come from the FMAT database which is maintained by the FM group. To make corrections you need to contact your FM group (usually through your Physical Facilities Representative who is usually a high counselor) and ask them make the correction.
Church Employee
#3
Unfortunately there are two sources of addresses for meetinghouses. The other source is CDOL. That address used to be (and still might be) edited via MLS at the stake level.

P.S. yes we know that having two sources is problematic and have some ideas about how to eliminate the duplication going forward, unfortunately it isn't going to be as fast as we would like.
#4
eblood66 wrote:Meetinghouse addresses come from the FMAT database which is maintained by the FM group. To make corrections you need to contact your FM group (usually through your Physical Facilities Representative who is usually a high counselor) and ask them make the correction.
Do you have first-hand knowledge of this, or can someone else verify this?

Due to a renovation, our ward is meeting in another meetinghouse. The address is incorrect in the maps.lds.org. A FM group employee said to me that FMAT gets its location information from GPM system. They have done the change to GPM several weeks ago, and maps still shows the old address. He was wondering if there is some other source for the maps. I don't know what that could be, since CDOL has the correct address too.
Senior Member
#5
nikk3hi3tala wrote:
eblood66 wrote:Meetinghouse addresses come from the FMAT database which is maintained by the FM group. To make corrections you need to contact your FM group (usually through your Physical Facilities Representative who is usually a high counselor) and ask them make the correction.
Do you have first-hand knowledge of this, or can someone else verify this?
No, I don't have first-hand knowledge. I'm going off reports from the forum over the years.
nikk3hi3tala wrote:Due to a renovation, our ward is meeting in another meetinghouse. The address is incorrect in the maps.lds.org. A FM group employee said to me that FMAT gets its location information from GPM system. They have done the change to GPM several weeks ago, and maps still shows the old address. He was wondering if there is some other source for the maps. I don't know what that could be, since CDOL has the correct address too.
jonesrk is the CDOL developer so he usually is very knowledgeable about these things and might chime in again.

But it's possible that the information for the maps is stored in some local data source and then sync'ed from the more authoritative sources. In which case the sync might have failed. I don't know that any developers involved directly with maps frequent the forums so you'll probably need to contact the global service center and ask them to have someone take a look.
Church Employee
#6
nikk3hi3tala wrote:
eblood66 wrote:Meetinghouse addresses come from the FMAT database which is maintained by the FM group. To make corrections you need to contact your FM group (usually through your Physical Facilities Representative who is usually a high counselor) and ask them make the correction.
Do you have first-hand knowledge of this, or can someone else verify this?

Due to a renovation, our ward is meeting in another meetinghouse. The address is incorrect in the maps.lds.org. A FM group employee said to me that FMAT gets its location information from GPM system. They have done the change to GPM several weeks ago, and maps still shows the old address. He was wondering if there is some other source for the maps. I don't know what that could be, since CDOL has the correct address too.
Let me know which unit it is and I'll talk to the maps guys and see what the problem is. As far as I know the only two sources for the addresses are FMAT/GPM and CDOL.
#7
Thanks eblood66 and jonesrk for your help.
jonesrk, I send you a PM.
Church Employee
#8
nikk3hi3tala wrote:Thanks eblood66 and jonesrk for your help.
jonesrk, I send you a PM.
From what I can see in my view into GPM the address there is not the same one that is in CDOL.
#9
jonesrk wrote: From what I can see in my view into GPM the address there is not the same one that is in CDOL.
I told this to the FM people and they apparently contacted some higher-ups. This is the response they got from the higher-ups:
In my knowledge, when a unit is meeting in a temporary place we don’t have to change the address of the official meetinghouse, because the BUILDING didn’t actually move anywhere. It is the WARD that is meeting somewhere else.

When units are meeting somewhere else, there is no possibility of changing the address in the meetinghouse locator, other than changing the address of the whole meetinghouse, but we are not supposed to do that.
...
[Previously in similar cases,] we simply attached signs to the original meetinghouse doors, indicating the location of the place where the Ward was meeting at the moment.

I agree that the systems maybe might have a way to saying that the Ward is temporarily meeting somewhere, but apparently there is not.
I find this really strange and annoying. There should be a way to move the ward without moving the meetinghouse.

Our temporarily closed meetinghouse is situated in the downtown and close to the harbors, where cruise ships stop. It is the most popular place for tourist to go. During the summer season we usually have dozens of tourists coming to our meetings. Now they will have to first go to the wrong place to see a note that tells that the ward is meeting somewhere else.
Church Employee
#10
nikk3hi3tala wrote:
jonesrk wrote: From what I can see in my view into GPM the address there is not the same one that is in CDOL.
I told this to the FM people and they apparently contacted some higher-ups. This is the response they got from the higher-ups:
In my knowledge, when a unit is meeting in a temporary place we don’t have to change the address of the official meetinghouse, because the BUILDING didn’t actually move anywhere. It is the WARD that is meeting somewhere else.

When units are meeting somewhere else, there is no possibility of changing the address in the meetinghouse locator, other than changing the address of the whole meetinghouse, but we are not supposed to do that.
...
[Previously in similar cases,] we simply attached signs to the original meetinghouse doors, indicating the location of the place where the Ward was meeting at the moment.

I agree that the systems maybe might have a way to saying that the Ward is temporarily meeting somewhere, but apparently there is not.
I find this really strange and annoying. There should be a way to move the ward without moving the meetinghouse.

Our temporarily closed meetinghouse is situated in the downtown and close to the harbors, where cruise ships stop. It is the most popular place for tourist to go. During the summer season we usually have dozens of tourists coming to our meetings. Now they will have to first go to the wrong place to see a note that tells that the ward is meeting somewhere else.
They don't actually change the building address, but they assign units to buildings. Maybe that is the misunderstanding, unless reassigning buildings for short periods of time causes issues.
#11
jonesrk wrote: They don't actually change the building address, but they assign units to buildings.
I get this. What I don't get is why they can't assign our unit to another building. That would leave the old building without any assigned unit, but why is that a problem? Now they are saying that there is no way to have the correct address in the meetinghouse locator if a ward moves temporarily. That sounds very strange.
Community Administrator
#12
nikk3hi3tala wrote:That would leave the old building without any assigned unit, but why is that a problem?
Good question. A couple of wild guesses: A building that doesn't have a unit might cause it to be flagged as "surplus" and cause someone to start asking questions. It might also affect FM's budget.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
#13
The situation was finally resolved. The local FM guy told that the FM area office changed our address. He said that since the new address was an already existing meetinghouse, they decided to make the change. I guess if we had to rent a place to meet, they wouldn't have changed the address. I guess they don't want to add new places to the database, if they are in use for only short time. That I can understand. What I still don't understand is why they didn't make that change when it was first asked. It took a long time and several emails before they did it.