Incorrect Last Name

4 postsstarted by kbhuffaker 2017-02-26 16:16 UTC1,333 viewsoriginal topic

New Member

#1
2017-02-26 16:16 UTC

I need assistance with a name issue. There is a brother and sister in our ward who's last name has been changed to their daughters married name. In LDS.org the records are correct but in the LDS Tools app their last name is incorrect. Please advise me on how you would like me to get this couple's info to you so it can be corrected. Thanks.

russellhltn

Community Administrator

#2
2017-02-26 19:49 UTC

Odds are the problem is the "household name" is wrong. Check the household record.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

kbhuffaker

New Member

#3
2017-02-26 20:57 UTC

The "household name" is correct.

kbhuffaker

New Member

#4
2017-02-26 21:00 UTC

I take that back. I noticed the "Change Household Name" button and choose it. It had the incorrect household name. Thanks for your help.