troubleshooting 101, it's been around since computers were invented - I've had PLENTY of apps that are NOT LDS that required similar messing around. I always find that the easiest and quickest thing is what I want, rather than spending weeks attempting to 'fix' something - posting on boards, etc...
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense