Enable TouchID

5 postsstarted by sjmertlich 2,646 viewsoriginal topic

New Member
#1
My TouchID stopped appearing in the app yesterday and I cannot see a way to bring it back under the settings. Has anyone seen this and/or fixed it?
New Member
#2
Started happening for me. Ever find a solution?
Senior Member
#3
Two things to try... Delete the app and reload and/or reboot your device.... One of these should work...
New Member
#4
thanks. i deleted app, rebooted, reinstalled and it gave me the touch ID options. a bit annoying you have to do that. When my banking app wont read fingerprint after a few tries it asks for password, disables touch ID, but its very simple to turn it back on.
Senior Member
#5
troubleshooting 101, it's been around since computers were invented - I've had PLENTY of apps that are NOT LDS that required similar messing around. I always find that the easiest and quickest thing is what I want, rather than spending weeks attempting to 'fix' something - posting on boards, etc...
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense