Book of Mormon missing

109 postsstarted by aldraper 25,125 viewsoriginal topic

New Member
#1
I woke up this morning and opened the gospel library on my iPad and attempted to swipe to the next chapter in the book of Mormon and I landed on a General conference talk. I navigated to the scriptures in the menu and the Book of Mormon is not in the list of books available. Same results on my iPhone. Any ideas
New Member
#2
Same thing happened to my husband this morning. Help!!?
New Member
#3
Me too. Just noticed it. Everyone else in our home has had the same thing happen. Has the app been hacked???
New Member
#4
My wife and I experience the same issue I tried reloading the Gospel Library app and books of Mormon is not found in the library now also my notes sections and links were gone to the book of Mormon
New Member
#5
No idea but ours is missing too. Deleted app and reinstalled. It showed up until I signed in then it was gone again.
New Member
#6
I had the same problem. Looking for an answer.
New Member
#7
The same thing just happened to me. I hope it's fixed soon. If you don't have a hard copy, download Deseret Book and you can get it there.
New Member
#8
I have experienced the same. The Book of Mormon seems to have been deleted with all the notes, tags, etc. What can be done?
New Member
#9
I am having the same problem. Was reading the Book of Mormon this morning and went to add a bookmark. It wouldn't work so I went out of the gospel library and when I went back it, The Book of Mormon was gone.
New Member
#10
I'm having the same problem. I removed and then re-downloaded the app but the BofM is still missing.
New Member
#11
I had the same issue. iPhone 5s, running iOS 10.2; I deleted the GL app and re-installed with no change. All other content appeared to be fine.
New Member
#12
I'm in Guam and am experiencing the same difficulty - the Book of Mormon and any link to it has disappeared from all my mobile devices - my husband also
New Member
#13
The same thing happened to me this morning. I tried deleting the app and reinstalling, but after doing so and going into the scripture folder the Book of Mormon was there for less than a second and then it disappeared. It must be corrupted data on the server side. I've attached a screen shot showing that the Book of Mormon is missing.
📎 IMG_0213.PNG (1.54 MiB)
New Member
#14
This just happened to me too. I swiped to move to the next chapter and ended up back at the main "Library" page. The Book of Mormon icon is now missing. I tried deleting the app and re-downloading but the Book of Mormon is still missing from the resources under the "Scriptures" folder.
New Member
#15
I am having the exact same problem this morning! I deleted the app and reinstalled it hoping that would solve the problem. I did get the Book of Mormon back BUT when I synced my LDS account to get my notes back, it disappeared again.
New Member
#16
I have had the same thing happen, I was reading and then went into one of my tags and it would not go back. Now all of my notes and tags, any Book of Mormon reference is gone. I have deleted it and re-downloaded it. The Book of Mormon was in the scriptures when I opened it, but as soon as I signed in again it was gone. Anybody know what is going on and how to fix it?
New Member
#17
Same here
New Member
#18
I sent an email to tech support about this.
New Member
#19
The same scenario for me as well.
New Member
#20
We got up to read scriptures this morning as a family and all our Book of Mormon's disappeared during an apparent update. Gratefully the paper printed page never needs updating
New Member
#21
I woke up this morning to my BofM missing in the app. I deleted and reloaded the app. No luck. Please help.
New Member
#22
I had the exact same problem! No Book of Mormon on my iPad or iPhone.
New Member
#23
Similar story for me. I noticed two of my bookmarks were blank and when I tried to remark them in the Book of Mormon I noticed it had disappeared and is not visible in the scriptures section of the library.
Senior Member
#24
Following the above posts I opened my BOM just now, as the icon was there, checked a few verses. Came out of the BOM and the icon disappeared! Whilst browsing in the BOM I did notice that the device was syncing. I'm just going to wait and see if the BOM reappears, without trying anything too drastic. :-)
New Member
#25
Mine is missing too!
New Member
#26
I was reading the Book of Mormon, clicked on a related chapter and when I attempted to go back to where I was originally reading, the whole Book of Mormon is gone. It isn't even listed in the Gospel Library. What's going on?
New Member
#27
My Book of Mormon is also missing from my Gospel Library App, and I cannot add it. If I remove the application and then reinstall it is there, but as soon as I sign in, it is missing again.
New Member
#28
Mine is missing as well
New Member
#29
Same thing as described by Baxtere. I had two different instances(?) of the Book of Mormon open, and both are gone. The one I was in went to the library, the other one just left a blank in my list of books and magazines open.
New Member
#30
My Book of Mormon is also missing in the app this morning.
New Member
#31
Same problem here. I waited for the app to finish syncing, and still no Book of Mormon. Hopefully it will be fixed soon. Luckily, I still have paper version too.
New Member
#32
My wife and I both just had the exact same thing happen on two separate iPads. We were trying to swipe from Helaman 10 to Helaman 11 and the whole Book of Mormon disappeared.
New Member
#33
I experienced the same problem, swiped to the next chapter and landed in the Doctrine and Covenamts. When I tried to navigate back to the BOM, it had disappeared from the scriptures folder.
New Member
#34
Both my husband and I are having the same problem as described above.
New Member
#35
Same here on iPhone, iPad, and Android.
#36
This just happened to me too. I'm not sure what's going on, but I'm glad I'm not alone with this problem. Hopefully we can get it fixed soon.
New Member
#37
I experienced the same issue as the others posting above. I uninstalled the app, reinstalled, and the Book of Mormon reappeared. However, when I signed in and the app began to sync, I lost the Book of Mormon. Not sure what to do next.
New Member
#38
It was working this morning when I woke up to read the Book of Mormon, but as I got dressed and came back. The app was updated and now the Book of Mormon is missing.
New Member
#39
Also happened to me this morning. I was reading in the BoM in Gospel Library app on iPad, and swiped to go to the next chapter, and it disappeared (went back to library page as another user said, with no BoM present). Hopefully they get on fixing this bug soon.
New Member
#40
Same happened. Read one chapter on iPad and when I advanc3: to the next chapter, the Book of Mormon disappeared. Not only did I loose the 116 pages, but the whole thing!
New Member
#41
I don't have much helpful to say except the same thing happened to me too! Swiped for the next chapter and it took me to the main library page, where the Book of Mormon was no longer listed. Hope the fluke gets fixed soon!
New Member
#42
Same experience here The Book of Mormon is missing on the iPhone. On the android version of gospel library it is still there.
New Member
#43
Same here, along with the Doctrine and Covenants teacher's manual.
New Member
#44
:cry: I am having the same problem... it happened this morning and it just disappeared from the app! :/
New Member
#45
I experienced this as well. One minute there, next gone. But only English. Italian and Dutch remained in open tabs. Has the Book of Mormon been repealed? :D
New Member
#46
I had the same experience this morning. Went to swipe to the next chapter and the Book of Mormon was gone. Hope it is back soon.
New Member
#47
Had anyone been able to figure this out yet?
New Member
#48
Same thing here.
New Member
#49
We experienced the same thing. 3 iPhones lost the Book of Mormon. However we have an ancient first generation iPad running an old version and it didn't lose the Book of Mormon.
New Member
#50
Edited 1 time, last by jrstowell on
iPad app opened to the chapter in the Book of Mormon I was reading. When I swiped to next chapter, it took me to app home screen and no Book of Mormon! Restarted everything, it's still gone. It's also missing on my Amazon Fire Phone.
New Member
#51
Happened to my wife on her ipad as well. I use Android and it is still there.
New Member
#52
HELP! Why did my Book of Mormon content disappear? I was reading this morning. As soon as I swiped to go to the next chapter, it went to the Seminary Book of Mormon Teacher Manual. When I tried to go back, there was no longer a Book of Mormon available. I've submitted the defect. I uninstalled the app and reinstalled it. Before I signed in, I saw the Book of Mormon. As soon as I signed in, it disappeared. My wife brought me her iPad and I logged out of her account--that's all I did. As soon as I did that, her Book of Mormon is now missing.
New Member
#53
Not only is it extremely annoying that the book of Mormon is now missing from the LDS gospel library but it is even more troubling that there is this level of dynamic control over content within the library. I would think that most individuals would believe that the content would only change when there is an update from the App Store.Iit appears that content actively and dynamically managed without my consent and this is very troubling.
New Member
#54
It is also happening on Android versions. I received a message that content was out of date. I updated and Book of Mormon is completely missing. Not even an option to download the book.
New Member
#55
Book of Mormon missing from LDS Library. I'm using an iPhone 6.
New Member
#56
Same thing here on iOS devices today
New Member
#57
Same thing happened to my family for those with iPhones. For those with Androids, it didn't seem to happen.
New Member
#58
Same here. Opened LDS Gospel Library this morning. Swiped to next chapter and found myself in the scriptures section of the app. BOM was gone. Closed the app and restarted it. No change. Going to see if I can find the ancient paperback :lol: .
IPhone 6s plus.
Probably a small glitch from this recent update. Anyone freaking out that some one is changing their account with out consent probably needs to relax. When big updates happen little details can be missed that have big affects... Like the link to open the Book of Mormon. Probably not a church conspiracy either. :lol;
New Member
#59
I had the same issue this morning as stated above... This is what I did to resolve the issue. I updated the app... Mine had not updated. Still no BOM... Here is where it gets interesting... I uninstalled the app and reinstalled it. The BOM was there BUT as soon as I logged in the BOM disappeared. I log out and the BOM is still not there... It seems the issue has to do with user permissions and updates the content library in the app. To me seems like a very deliberate bug/hack. Hopefully this gets escalated quickly?!? Kinda of a really big deal... being Mormon and all. :-)
New Member
#60
Same issue here. I uninstalled and reinstalled the app and the BofM reappeared.... until I signed into my account. Once I sign in, it disappears and doesn't return when I sign out. I have to uninstall and reinstall to get it to appear.
New Member
#61
I have the same problem. Book of Mormon is gone! Reinstalled but not luck. Everything else seems to be there. Help!!!
New Member
#62
Ditto. Have made multiple attempts deleting and then re-downloading the app this morning. Book of Mormon is on there for about one minute, and then gets deleted from LDS gospel library.
New Member
#63
I have an iPhone 7 Plus and right after family scripture study my book of Mormon disappeared from The library.
New Member
#64
Same in my andriod and all of our iOS devices.
New Member
#65
+1. I've deleted and reinstalled but as soon as it syncs with my LDS account it disappears again.
New Member
#66
If you speak Spanish open change your language settings and el libro de mormón will be available.
New Member
#67
Me too. Hmmm. Hope you kept my bookmarks or I will be very sad.
New Member
#68
Same thing here with both phone and IPad versions. I sure hope this doesn't mean all my notes and personal cross references haven't disappeared . . .
New Member
#69
ME TOO! All of it the whole book is gone.
New Member
#70
I have the same issue. My Book of Mormon is missing!
New Member
#71
Same thing happened to my iPhone and iPad both. Rebooting devices or reloading app did not help. I am in Virginia. BofM is just gone. I sure hope all my notes come back when they fix it.
Brad DeBow, Stake Technology Specialist
Virginia Beach Virginia Stake
New Member
#72
I'm having the same problem, bug noticed that I can still get it in Spanish. Also I joy rice that if I sign out, it's there, bug as soon as I signed into my account, it disappeared again.
New Member
#73
Same thing happened to me. I deleted the app and downloaded it again from the App Store. The Book of Mormon was there until I synced it to get my notes. As soon as I did, the Book of Mormon disappeared again. It makes me appreciate the Book of Mormon more. I can't imagine not having it.
New Member
#74
Mine is missing too. We must be hacked. When I tapped the app this am it updated which it thought was weird cause I got a new phone yesterday so all that of my apps should be the newest versions anyway. Then even this page seemed weird. The web page made me sign in but the address was esident.lds.org
New Member
#75
Mine is gone too. I think the app was hacked
New Member
#76
I am concerned about other features as well. The problem has cascaded into bookmarks being deleted. I hope that notes, and references marked, linked, etc... have not also been deleted. Please advise.
New Member
#77
Same problem here.
New Member
#78
Had the same experience this morning. I have an android phone and my wife has an I-phone. The Book of Mormon is gone on both of them.
New Member
#79
Me too. Weirdest thing. Glad to know it's not just me. I have a feeling The Book of Mormon will make a comeback.
New Member
#80
Same here on both my iPhone 6S and my iPad 4. Bookmarks just went blank and the Book of Mormon is apparently no longer considered Scripture!
New Member
#81
My Book of Mormon is completely missing. I was reading, flipped to the next chapter and suddenly I'm in Luke! Deleted the app and reinstalled but still no Book of Mormon!
#82
Ditto.
New Member
#83
Same problem, I sure hope I have not lost all my notes. It's kinda weird that it is only the Book of Mormon
New Member
#84
Same experience. Don't know how to let someone know about this who can fix it but it looks like some who have previously posted have done so. Hope they get this fixed quickly.
New Member
#85
Same thing happened to me. Deleted and reinstalled app multiple times. The Book of Mormon disappears whenever I swipe between chapters.
#86
I am having the same issue. The Book of Mormon disappeared.
#87
I am having the same issue. The Book of Mormon disappeared.
New Member
#88
Ditto! I don't even know where my paper BoM is.
New Member
#89
I was also rather surprised at it, but as I think about it, there is probably some sort of 'kill switch' that can be used to rapidly remove content. This could be useful in cases where there was a problem with content that was corrupted and causing the library to crash, or if someone had hacked some inappropriate content into one of the documents. Perhaps in this case someone accidentally hit the kill switch, or perhaps a disgruntled person with sufficient access privileges did so. This is of course all speculation, but appears consistent with how quickly and completely it has been removed from the system.
New Member
#90
Same problem this morning for my entire family
New Member
#91
It is 10:00 am in Atlanta (1/17/2017) and I was just listening to the Book of Mormon from the Library and it froze! The book is now missing and no way to add it!!!!
New Member
#92
It's back!
New Member
#93
Confirmed. BOM is now available in the app.
Senior Member
#94
In case someone is keeping score, I still have Book of Mormon here in Las Vegas......
New Member
#95
If you turn on the "Show Obsolete Content" option in advanced, then the book reappears. I'm not sure if the tags reappear though
Community Moderators
#96
The answer to your question.
New Member
#97
Book of Mormon also disappeared on my iPhone, but while I was reading
Community Moderators
#98
dbleazard wrote:Not only is it extremely annoying that the book of Mormon is now missing from the LDS gospel library but it is even more troubling that there is this level of dynamic control over content within the library. I would think that most individuals would believe that the content would only change when there is an update from the App Store.Iit appears that content actively and dynamically managed without my consent and this is very troubling.
The ability to update content over the air is necessary to make the latest magazines, broadcasts, etc. available as soon as possible. For example, there was a great Worldwide Devotional for Young Adults, with Russell M. Nelson, last Sunday – it's now included in the Gospel Library catalog. General Conference is usually available in the app within one or two days, which wouldn't be possible without over-the-air content updates.

In addition to the regular updates to make new content available quickly, Gospel Library 4 uses a whole new content channel. As people around the world have been exposed to the new content, several manuals, audio files, etc. have been reported incomplete or missing, and have been able to be fixed quickly (it would be impossible for the content team to have checked every item in the 70+ languages the app supports before beginning to use the new content).

The Book of Mormon, of all items, being missing, is of course a fluke, and I'm sure the automated content packaging tests will be bolstered to make sure it doesn't happen again. :)
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Community Moderators
#99
For anyone worried about annotations or bookmarks being lost – as long as you're signed in to your LDS Account, your annotations will not be lost. Annotations and bookmarks are tied to the content, but they are synced independently. If you reinstall a book that was uninstalled, a sync will kick off, which will pull down all your annotations for that book.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#100
Ditto all the above for my wife and me.
New Member
#101
same thing - It wsa all in place but went to go to the next chapert and POOF! it was gone The irony was we just finished reading 2 Nephi 29 " Thou fool, that shall say: A Bible, we have got a Bible, and we need no more... " I guess for the time being that will have to be true. ... or go dig out the hard copy :(
New Member
#102
May have found a work around but need others to test. I opened the settings and let the annotations re-sync. Once that completed I got the Book of Mormon back.
New Member
#103
Sure, it is back but that didn't help the worry when it dissappeared. Surely, this one could have been avoided? Yes, glad I still have my physical copy and glad we have a forum to post to see we were not alone with this issue. But heh, for something that is free we cant really complain. regards
New Member
#104
Patcee wrote:Same thing happened to my husband this morning. Help!!?
Oh no! Well I hope your husband turns up to! That could possibly be even worse! !! ;)
New Member
#105
Same problem
New Member
#106
I had the same problem. Didn't want to delete app for fear of losing markups that I had done recently. Couldn't find where to sync in the latest app to make sure markups were in the cloud. There is a separate Book of Mormon app that can be downloaded in the meantime till this bug gets fixed.
New Member
#107
Hi, my mom's ipad gospel app is missing the Book of Mormon. When we try to open it, nothing happens. The cover is blue for it. The other covers are black. I thought tryi g to remove the book might allow me to re-add it, but I haven't been able to successfully remove it either. Ipad mini. (I am a droid user myself) any suggestions?
Community Moderators
#108
Gospel Library seems to have difficulty updating content lately. On my Android, I had to remove the Book of Mormon and download it again. I found the option to do that by using he three-dot menu to the right of the Book of Mormon on the Scriptures page. I do not know if iOS works the same way, but there should be something similar.
Community Moderators
#109
On iOS, you can remove a book by long-pressing it to bring up the context menu, then choosing Remove.
Samuel Bradshaw • If you desire to serve God, you are called to the work.