How to report Home Teaching in LCR

26 postsstarted by jdpratt 7,488 viewsoriginal topic

New Member
#1
New stake clerk here. I was asked to verify how EQP's can report HT online in LCR.... ie, how do I get there..... As stake clerk, can I see it? (I hope so.) Any guidance appreciated.
Community Administrator
#2
I know EQPs can report it, but I don't know the details. Each calling has their own thing they can and can't see. Do not make assumptions about what others can see based on what you can/cannot see. The viewing and editing rights are much too detailed to be able to do that.

Looking at the access table, you only have the ability to see statistics. But EPQs have full rights in the HT area.

According to the manual, it's the ward clerk who is responsible for teaching LCR at the ward level. (But it's the stake clerk's responsibility to teach ward clerks.) So, either you're going to have to sit down with a EQP or a ward clerk to see how it works.
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Community Moderators
#3
jdpratt wrote:I was asked to verify how EQP's can report HT online in LCR.... ie, how do I get there.....
Leader and Clerk Resources > Organizations > Home and Visiting Teaching.

There is also a large picture when LCR first opens that will take the elders quorum president or high priests group leader to Home and Visiting Teaching.
New Member
#4
I am the new High Priest Quorum secretary, how do I report the home teaching for our group online.
Community Moderators
#5
BenCarrigan wrote:I am the new High Priest Quorum secretary, how do I report the home teaching for our group online.
Elders quorum counselors, high priests assistants, and secretaries can also record home teaching. See the post immediately before yours for the location.
New Member
#6
I am a ward clerk and find that i am unable to report my ward's home teaching without using the ward computer.
Community Administrator
#7
guydecker wrote:I am a ward clerk and find that i am unable to report my ward's home teaching without using the ward computer.
What country are you in? HT has been in LCR for quite some time now. Is LCR not working on your home computer for some reason?
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#8
guydecker wrote:I am a ward clerk and find that i am unable to report my ward's home teaching without using the ward computer.
When using your home computer, are you logging with your own account? It happens that people unintentionally log in with their spouses account.
New Member
#9
I am the high priests group leader in my ward and I am trying to figure out how to do business from my home. I have logged into my account but cannot find anything that will let me do the following.

1. Assign high priests in my group to be home teachers and assign families/individuals to be home teach.
2. Organize home teaching districts and move home teaching companionships around to other districts if needed.
3. Report home teaching visits.
4. Anything else I will need to do as part of my calling.

The only thing I have been able to do on my account on my computer at home is edit districts as far as the district supervisor. That is the only thing. I can't see districts or reports etc. I was at the ward meeting house where one of the counselors in the bishopric helped me get on MLS and when we clicked on a report we were taken to LCR online.

I did notice that I am still listed at being the ward mission leader even though I was released in sacrament meeting two weeks ago. I can't imagine that would cause any conflicts. But then again...?

Is any of what I hope to do listed above even possible or do I still need to go to the clerk's office and take care of any of this.
Church Employee
#10
daytonsl wrote:I did notice that I am still listed at being the ward mission leader even though I was released in sacrament meeting two weeks ago. I can't imagine that would cause any conflicts. But then again...?
Since the ward mission leader doesn't have responsibility for home teaching, that will cause some conflicts.

You are currently listed with two callings: ward mission leader and high priests group leader. When you log into LCR, you will see a drop list highlighted in yellow that says "Ward Mission Leader." Change that to "High Priests Group Leader." Once that is done, "Home and Visiting Teaching" should be visible in the Organizations menu.
New Member
#11
That is exactly what I do but I still do not see anything like what I was seeing when getting to reports through MLS when the counselor logged on.
Senior Member
#12
daytonsl wrote:That is exactly what I do but I still do not see anything like what I was seeing when getting to reports through MLS when the counselor logged on.
As HPGL, you will not see the same things that a Bishopric counselor sees. However, you should be able to see the HT reports and districts.

Also, bear in mind that MLS may allow access to information that LCR does not. LCR is designed to apply information restrictions based on the handbook, whereas MLS relies on an administrator (usually the bishop or ward clerk) to set access correctly.
Community Administrator
#13
daytonsl wrote:I did notice that I am still listed at being the ward mission leader even though I was released in sacrament meeting two weeks ago.
Pester the clerk about that one. Even if they haven't called a replacement, they should still release you.
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Church Employee
#14
Edited 1 time, last by scgallafent on . Reason: Oops. This should be "MLS shouldn't ..."
daytonsl wrote:That is exactly what I do but I still do not see anything like what I was seeing when getting to reports through MLS when the counselor logged on.
MLS shouldn't have much information about home teaching. When we made the transition from MLS to LCR, we made a decision not to transfer home teaching data from LCR back to MLS, so anything updated online won't be available in the MLS database. I thought we also disabled the home teaching functionality in MLS if MLS saw the flag that the unit was using LCR for home teaching, but it has been a couple of years since I was in that code, so I don't remember for sure. Looking at your ward's data, I'm wondering whether maybe it isn't properly disabled and someone has been using MLS all of this time.

I just verified that you should be able to get into the online home teaching application if you have selected the proper role. Without knowing what you were seeing, I'm not sure what you're missing, but I do know that the system appears to be working correctly as long as you have selected the correct role.
New Member
#15
I'm wondering what to do next besides getting the clerk or Bishop to remove the ward mission leader calling.

I think people have been using MLS for reporting. Any suggestions on what to do to get what needs to be disabled so we can use LCR?
Community Administrator
#16
Confusingly, LCR has "mls" in the URL, but I don't know as they use that term.

As indicated above, I'm pretty sure that HT/VT in MLS is disabled - or at least limited to historical reports. If it's not, then that's the problem. The clerk needs to get with support to get that fixed. I think only certain units that have very poor internet access (think 3rd world) still use MLS for HT/VT. I can't imagine a unit in Utah still using it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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New Member
#17
I'm in a rather interesting downtown ward with lots of old fashioned and interesting people so it's an adventure/frustration to figure out what is going on and find someone who knows what's going on. :-)

Thanks for your help. I will check with the bishop and see what we can do to get with tech support.
Community Administrator
#18
daytonsl wrote:I will check with the bishop and see what we can do to get with tech support.
The starting point would be the ward clerk. If he can't do it, then he'd go to the stake clerk or Stake Technology Specialist or perhaps call support.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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New Member
#19
Thanks. I will go that route Andrew see what happens. I will try and post a result. I appreciate your help.
Church Employee
#20
We're still struggling with the fact that we don't know what the counselor showed you and what it is that you're missing.

Have you followed the steps below? What happens when you follow them?
I'm pretty certain that everything is configured correctly. Here is my rationale for why I believe that to be the case.
  • You said that "I was at the ward meeting house where one of the counselors in the bishopric helped me get on MLS and when we clicked on a report we were taken to LCR online," so it appears that HT/VT has been properly disabled in MLS.
  • I looked at my records for when we converted HT/VT data from MLS to LCR. We migrated your stake on June 10, 2015. The entire stake was migrated using a semi-automated process along with 633 other stakes. If we had broken something during that conversion, I would think at least one of the 634 stakes converted that day would have said something.
  • When I check your ward's data, I can see some home teaching data, although it is much sparser than I would expect. Even so, someone recorded home teaching visits for the high priests group in September 2017.
  • Your ward's Relief Society has been recording visiting teaching data successfully . They have about three dozen companionships defined and visits recorded every month back to November 2016.
New Member
#21
It sounds like everything is set up the way it is supposed to be.

What exactly am I supposed to be able to see and do with LCR?

1. Can I assign home teachers?
2. Can I move companionship to other districts?
3. Can I create new companionships and assign families to be visited?
4. Can I report who was visited?
5. Can I view individual districts and print the district so I can give each companionship a slip of who they are assigned to visited?

So far all I am able to do is edit district supervisors. And all I can see is a list of members and who is assigned to be their home teacher. Can you please tell me yes or no to my five questions above.
Church Employee
#22
daytonsl wrote:1. Can I assign home teachers?
2. Can I move companionship to other districts?
3. Can I create new companionships and assign families to be visited?
4. Can I report who was visited?
5. Can I view individual districts and print the district so I can give each companionship a slip of who they are assigned to visited?
Yes to all five questions.

Once you have gotten to the home teaching application (following my prior steps):

1a) On the Companionships tab, create a new companionship, if necessary, and then edit the companionship to add the family to the companionship, or
1b) On the Households tab, edit the family you want to assign home teachers to and select an existing companionship

2) On the Companionships tab, edit the companionship and use the "Move to" drop menu to move to a different district

3) On the Companionships tab, create a new companionship and assign families to that companionship

4a) On the Households tab, find the family that was visited and click on the circle to record whether the family was visited or not visited, or
4b) On the Companionships tab, find the companionship in the appropriate district and click on the circle to record whether the family was visited or not visited

5) View districts on the Companionships tab. To print, click on the Print button, select Assignments, selected Selected Districts, and select the districts to print

Based on what you say you can see, it sounds like you're not getting into the home teaching section of the application. You have to get to home teaching (Organizations > Home Teaching) to do these things.

As I mentioned, the Relief Society seems to have gotten it working. You may want to visit with a member of the Relief Society presidency and see if she can connect with the sister who has been managing visiting teaching. That person should be able to show you how they have been using it.
Community Administrator
#23
scgallafent wrote:As I mentioned, the Relief Society seems to have gotten it working. ... That person should be able to show you how they have been using it.
I was so tempted, and you beat me to it. :D

Officially, the ward clerk is supposed to be doing training, but hey, training is training as long as it works! ;)
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#24
I have included screen shots of all I am able to see when I'm logged in to LCR.

[Moderator note: Screen shots removed due to personal information included]
Church Employee
#25
daytonsl wrote:I have included screen shots of all I am able to see when I'm logged in to LCR.
I removed the screen shots you posted because they contained quite a bit of personal information. This is a public forum and that information was visible to anyone viewing the page.

Based on the screen shots, you were able to successfully select the High Priests Group Leader role.

From the LCR landing page, click on the Menu button. Then click on the Organizations link on the menu. Then click on the Home Teaching link in that submenu. Since you appear to be using a tablet, you will need to scroll down quite a bit after clicking on Organizations to find the correct item on the submenu.

There is also a teaser tile at the bottom left of the tile group that says "Home and Visiting Teaching -- Click the Organizations menu and then Home and Visiting Teaching." You can click on that tile and go to the home teaching application. That tile may eventually go away and be replaced with something else, so it would be best to learn how to get to home teaching from the menu.
New Member
#26
Got it.