Sending Emails with attachments ?

14 postsstarted by jdpratt 4,570 viewsoriginal topic

New Member
#1
I'm a new stake clerk. Our Stake President would like to send out an email to all members of the stake with an email attachment (nice pdf, not conducive to LCR's send message 'text-only' functionality).... is there a way to do this that anyone is aware of, short of dumping out every email in MLS, exporting a long list of emails as a csv, and trying to blast an email to 3000+/-? email addresses from my own personal email account? I love the functionality of being able to send the messages , but don't want to be trapped by inability to send simple text only.... Any guidance on this?
Community Administrator
#2
jdpratt wrote:and trying to blast an email to 3000+/-? email addresses from my own personal email account?
I'd be cautious about that. It could get you labeled as spammer and lose the account. Especially if members start complaining or marking it as spam.
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Community Moderators
#3
Assuming it doesn't include private member information (which it probably wouldn't since it's going to such a broad audience), my recommendation would be to put the file on Google Drive, Dropbox, or something similar, and use the Send a Message tool to send a link.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
#4
It looks like attachments are now an option on LCR.
New Member
#5
Attachments seem to be an option, but it does not seem to work. At least all my emails with attachments via LCR (to High councilor, stake presidency, etc. get lost, without attachment they work.
#6
trippelth wrote:Attachments seem to be an option, but it does not seem to work. At least all my emails with attachments via LCR (to High councilor, stake presidency, etc. get lost, without attachment they work.
I just did a test email to myself and one other clerk with a jpg attachment and it came through ok. We're planning on doing our monthly newsletter electronically (as an attachment) so this working is important to our plan.
Church Employee
#7
Our ward is currently sending out the weekly sacrament program as a pdf attachment via LCR and I've been receiving them for several weeks. Do the size or type of attachments make any difference in your testing?
New Member
#8
Thanks for reporting back that it works for you. I have a solution, though I think that there is a problem hidden: If I change my email address to a gmail address (which I have but hardly ever use), I receive the emails, I don't know if this is also true for other recipients. As I own my standard emailing domain which is hosted by a major provider, ldschurch.org is whitelisted. The emails do not appear in the spam folder either. I don't find any traces of them in my non-gmail folder, though I don't have access to the server logs.

I tried it with various browsers and file types: jpg, pdf; browsers: chrome and edge(Windows only); operating systems windows 10 and mac. File sizes is a couple of KB, PDF had something like 146 KB, JPEG 506. I don't even get the typical verification email that I receive if I don't use an attachment.

If this behavior is true and some provider settings do not allow receiving the emails with attachments independent of their personal settings, then we cannot rely on the recipient even getting this email. For me gmail might be an option, but that is definitively not true for all members. In short: it seems to be a problem on the receiver side with spam protection or something that is deeply hidden in the MTA, usually not to be influenced by a user.
#9
trippelth wrote:Thanks for reporting back that it works for you. I have a solution, though I think that there is a problem hidden: If I change my email address to a gmail address (which I have but hardly ever use), I receive the emails, I don't know if this is also true for other recipients. As I own my standard emailing domain which is hosted by a major provider, ldschurch.org is whitelisted. The emails do not appear in the spam folder either. I don't find any traces of them in my non-gmail folder, though I don't have access to the server logs.

I tried it with various browsers and file types: jpg, pdf; browsers: chrome and edge(Windows only); operating systems windows 10 and mac. File sizes is a couple of KB, PDF had something like 146 KB, JPEG 506. I don't even get the typical verification email that I receive if I don't use an attachment.

If this behavior is true and some provider settings do not allow receiving the emails with attachments independent of their personal settings, then we cannot rely on the recipient even getting this email. For me gmail might be an option, but that is definitively not true for all members. In short: it seems to be a problem on the receiver side with spam protection or something that is deeply hidden in the MTA, usually not to be influenced by a user.
It might be helpful if you list the provider for the email address that is failing to receive the email. e.g. if it is hotmail.com or yahoo.com, or whatever.
New Member
#10
chriswoodut wrote:
It might be helpful if you list the provider for the email address that is failing to receive the email. e.g. if it is hotmail.com or yahoo.com, or whatever.

The hoster is 1und1.de, one of the major European web hosters.
Member
#11
I am trying to export membership information, which according to the help aid says I should be able to do as a Ward Clerk. However, I am unable to find a link of any kind that allows be to export. Can you help me out?
Senior Member
#12
mmkids6 wrote:I am trying to export membership information, which according to the help aid says I should be able to do as a Ward Clerk. However, I am unable to find a link of any kind that allows be to export. Can you help me out?
I don't think you can do it with LCR (other than printing a .pdf report). I think you can still export a custom report from MLS to a .csv file (unless that functionality has been removed recently). I don't know exactly why LCR has no export capability. I have my opinions, but they won't help your situation.
#13
mmkids6 wrote:I am trying to export membership information, which according to the help aid says I should be able to do as a Ward Clerk. However, I am unable to find a link of any kind that allows be to export. Can you help me out?
As the other response indicated, you can save as PDF. I have found a useful chrome plugin called CopyTable that allows you to copy a table and paste it into a spreadsheet. You can also just pick up individual columns. Very cool.

https://merribithouse.net/copytables/
Community Administrator
#14
mmkids6 wrote:I am trying to export membership information, which according to the help aid says I should be able to do as a Ward Clerk.
I'm not sure what aid you're referring to, but over time, many of the export functions have been removed so the data doesn't end up in places that it shouldn't.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.