Tree will not open in FamilySearch

1 poststarted by jamespnash 1,512 viewsoriginal topic

New Member
#1
Suddenly, I can no longer open any trees in FamilySearch, no matter which way I try-directly, person, find, from the gallery, no way. Yet, all other FamilySearch functions appear to work normally. From my other computer, I can open the trees, so this appears to be a problem with my actual computer.

I do believe my computer is overheating, but what I don't understand is why all the other functions work okay, but loading a tree will not. Does this make any technical sense....an overheating computer will run all the software functions, but not just display tree?

Thanks for any thoughts