Can't export membership info from LDS Tools (Android)

4 postsstarted by ryanscampbell 2,100 viewsoriginal topic

New Member
#1
I went to go export a contact from LDS tools to my personal contacts on my phone today, and I noticed that the option is no longer available in the top right-hand corner.

Is this a new change in the latest release?

Or is this a bug that needs to be fixed?
Senior Member
#2
I believe I've got the most recent version (3.1.0) and I still have that option. You do have to be on the individual view (not the household view) but I have two options on the 3 dot menu in the top right corner: "Create a new contact" and "Update an existing contact".
New Member
#3
Thanks @eblood66. It looks like that was exactly the problem, I was on the household view. When I changed back to the individual view I was able to see the three dot menu again to export the contact info! Thanks! :-)
New Member
#4
I can export individuals from LDS Tools to my Android 7.1.2 which has the capacity to receive and display the contact picture, but the LDS Tools picture does not seem to come across. Perhaps that function does not yet exist, but I would like it to.