New gospel library audio reading broke

The new gospel library app seems to be broke. Audio reading seems to only work in the scriptures. Can't seem to listen to lessons anymore. Am I missing something?

Some books seem to work but only if you scroll to the top. Can't get anything in the primary lessons. My wife used that all the time.

I'm having the same problem. I was listening to last conference (I listen to the Ensign magazine on the way to work) and ever since I've done the update it is not available for me to listen to while driving to work. I have not found a way to listen to the ensign ahead of time.

I can go to the General conference section and still listen to conference through there.

If I go to an older Ensign (like October) I have no issues and can listen to it. Not sure why it's not available anymore.

NOTE: I'm using an iPhone 6. Sounds like there is an issue with the app entirely since I have read Androids with the same problem.

This is a content issue that affects both iOS and Android – several magazines and manuals are missing their audio. The content team is aware of it and working to add everything back in!

Thank you for the response. If there is a way I can help, let me know. I appreciate the efforts given to have this wonderful feature back.

I'm so glad this issue is being worked on. I rely on the audio readings of the Ensign articles and Gospel Doctrine Manuals so much and am lost without them! I was so sad to see that my latest update eliminated them.

For any that helped resolve this issue - I hope you see this. Thank you so much for fixing this! I don't know about all the lessons but everything that I normally listen to (Ensign, Teachings of the Presidents) is up and running again. I looked at it again at the beginning of this week and was able to listen every day on my way to work. Thanks again! Happy New Year.

I'm a seminary teacher that relies on audio for the New Testament teaching manual. Where is the audio option in the new update??????

I've noticed the same problem, although I notice that the audio earphones icon appears when I first open the app. If I quickly touch it, the play button appears. However usually I'm not fast enough and I have to close and reopen several times before I catch it.

manderso51 wrote:I've noticed the same problem, although I notice that the audio earphones icon appears when I first open the app. If I quickly touch it, the play button appears. However usually I'm not fast enough and I have to close and reopen several times before I catch it.

The audio button is visible whenever you're at the very top of the chapter (a chapter with audio available). If you scroll downward in the chapter, it will disappear. If you scroll back up to the top, it will reappear. It shouldn't disappear unless you scroll.

What is the solution to correcting this problem? I depend on listening to my Seminary lessons as I exercise to prepare for the day. I found the icon in the scripture portion, but it has disappeared for the lesson part. HELP!!!!!

edavies wrote:What is the solution to correcting this problem? I depend on listening to my Seminary lessons as I exercise to prepare for the day. I found the icon in the scripture portion, but it has disappeared for the lesson part. HELP!!!!!

I just noticed that the audio is now available again for the New Testament Seminary Teacher manual. Thanks to all who helped make this possible again. I did not have to do anything to make it available (like update the app or something). I did have to re download the audio which was over 1 GB. I am very happy to have this option back again!

sbradshaw wrote:This is a content issue that affects both iOS and Android – several magazines and manuals are missing their audio. The content team is aware of it and working to add everything back in!

When will it be fixed?

I had the same problems on my Android. Decided to uninstall the app, then reinstall, and now everything is working regarding sound, etc.

Anyone had any luck with the audio lessons yet? I rely on them too and am STILL not able to listen. It's been weeks.......

I press on play button, system says incorrect player. Which player do I need on Android phone?

I have loved having the Ensign and New Era recorded so we can listen to the articles. In June only part of the articles were recorded. In July none of them are! YET these are recorded if you listen to them on LDS.org through the computer. The earlier months in 2017 (and before) were all recorded. Can't the computer one somehow be linked to the mobile app. I thought the Church had just cut back the cost of having to record the magazines until I found that they are recorded on LDS.org, Can't the same recordings be made available on the mobile app?

This month is taking longer than usual for audio recordings to show up in Gospel Library, but they should show up soon.

Just tried audio on lessons....doesn’t work. Found this thread on the problem where 6 months ago someone said they were aware of the problem and working on it. Any progress report?

zaneclark wrote:Just tried audio on lessons....doesn’t work. Found this thread on the problem where 6 months ago someone said they were aware of the problem and working on it. Any progress report?

Which manual or lesson are you trying to play audio for? Audio works in most places.

Trying to play scriptures referenced in OT teachers manual.

I just did a random sample and it appears that the only audio missing is in both the student and teacher manuals for Old Testament, this years Gospel Doctrine subject.

zaneclark wrote:I just did a random sample and it appears that the only audio missing is in both the student and teacher manuals for Old Testament, this years Gospel Doctrine subject.

Thanks for the specific location – I'm seeing the same thing, and it seems to only be missing in iOS, which is unusual. I'll report it. We have too many Old Testament manuals – Seminary, Institute, Sunday School, Teacher, Student...

Can you download it? With Android, I get the mechanical computer voice because I have not asked for the real audio to be downloaded.

I'm having the same issue with old testament SS lessons. No audio. I use this all the time to help prepare my gospel principles lessons. Help!

When can we expect a fix for the Old Testament Gospel Doctrine Teacher's Manual?? I rely heavily on this tool for preparing my lessons.
Darrell

I can’t seem to find the three dots that used to let me change between male and female voices whilst listening to Alma. Did this option go away? iPhone 7plus, latest update

Any update on fixing audio for Gospel
Doctrine manual?

romneyben wrote:I can’t seem to find the three dots that used to let me change between male and female voices whilst listening to Alma. Did this option go away? iPhone 7plus, latest update

The female voice audio recordings for the English Book of Mormon are missing from the most recent content; it should be fixed with a content update soon. iOS Gospel Library only shows the voice option if the content you're on is able to switch.