Tech Forum Archive

calendar showing as blank page

12 postsstarted by typhon 3,043 viewsoriginal topic

typhon
New Member
#1
my ward calendar is showing as a blank page. all of the other links and pages are working just fine. it is only the calendar that is blank.

i am using a mac with the latest version of sierra os. on my other mac with el capitan, the calendar works fine.
russellhltn
Community Administrator
#2
Most likely a browser setting. Make sure you're not using private browsing.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
typhon
New Member
#3
not using a private browser. regular safari browsing.
sbradshaw
Community Moderators
#4
Are both Macs connected to the same internet network?
I'm on Safari with macOS Sierra, and it's working for me. You could try emptying the cache, through the Develop menu, and see if that helps – instructions are here:
https://havecamerawilltravel.com/photog ... ng-history
Samuel Bradshaw • If you desire to serve God, you are called to the work.
typhon
New Member
#5
cleared cache. still blank.
russellhltn
Community Administrator
#6
When you say "blank" do you mean a white page with nothing on it? Or a calendar that has no events?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
typhon
New Member
#7
a white page with nothing on it
sbradshaw
Community Moderators
#8
OK. Have you tried another browser? That could help us rule out if it's something with your installation of Safari, or something with your computer/internet connection.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
typhon
New Member
#9
ok. i just installed firefox browser and the calendar works fine with it.
typhon
New Member
#10
the version of safari that i was using: Version 10.0.1 (11602.2.14.0.7)
russellhltn
Community Administrator
#11
It's most likely some security setting in the browser.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
typhon
New Member
#12
i have java enabled and all plug-ins enabled.