How to update Missionary Progress Report

How can we delete names of members who have moved out or who have resigned their membership from the Missionary Progress Report? Who would have the privileges to make these changes?

The full-time missionaries are unable to make these changes.

The data on the Progress Record is controlled by the full-time missionaries' Area Book Planner app (on their mobile device). If they are unable to correct their data, please have them "Report a Problem" through the ABP app.

Thank you!

I understand that currently the full-time missionaries are not able to edit the Area Book Planner app - is that correct? Right now the Missionary Progress Record on lds Tools is showing over 100 investigators in our ward (most of them are not investigators at all, but old contacts!), and 25 members supposedly being taught by the missionaries, when I know they are not! I'm wanting the missionaries to enter correct information here. These issues make the Missionary Progress Record on lds Tools virtually unusable in tracking what's really happening - can you update me on the situation with this, please?
Steve Barker
Peterborough Ward
Leicester England Stake

Hello
This is Elder Phillips from the Spain Barcelona mission office. I am the one who is supposed to be in charge of fixing technology and area book problems. Many missionaries here in Spain are having a lot of issues with syncing their Area Books. Some say that there is a sync error and it won't let them sync. Others, when they sync, get the names of people but 0 information (as in no contact information or teaching progress records). If anyone could give me some ideas of solutions or some help that would be greatly appreciated!
Elder Phillips

PhillipsN1 wrote:Hello
This is Elder Phillips from the Spain Barcelona mission office. I am the one who is supposed to be in charge of fixing technology and area book problems. Many missionaries here in Spain are having a lot of issues with syncing their Area Books. Some say that there is a sync error and it won't let them sync. Others, when they sync, get the names of people but 0 information (as in no contact information or teaching progress records). If anyone could give me some ideas of solutions or some help that would be greatly appreciated!
Elder Phillips

You need to contact the Missionary Department for assistance with this. This forum provides peer-to-peer support and is not an official support channel.

Your mission office should have information on how to contact that appropriate support personnel.