ballifedwinjuanwatene wrote:I've talked to the ward clerk but nothing yet. Any help will be appreciated thanks.

Please keep in mind that no one here can do much other than to offer suggestions.
When the bill pay option first came out, it went to CHQ and there was no record visible to the local unit (or the on-line donation system). You may want to look over the instructions used to set up the bill pay to see if there's some contact you can use to get your statement.
They probably send out a statement around January for tax purposes.
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