"Click [gear] for settings"

5 postsstarted by williamjackson 2016-10-01 16:30 UTC3,525 viewsoriginal topic

Member

#1
2016-10-01 16:30 UTC

I am watching the Saturday morning session of General Conference live right now on YouTube. I turned on the captions.

About every three seconds, the following message appears in the top-left corner of the video:

Code:

English
Click [gear] for settings

I can't seem to find any way to turn this off. I have clicked on the gear to look through the settings.

Does anyone else see this? Does anyone know how to turn it off?

russellhltn

Community Administrator

#2
2016-10-01 19:57 UTC

Strange. I know with various non-church YouTube videos, there's any number of captions/annotations that are annoying. If you click the gear icon, you can turn off captions annotations. That may resolve the issue for you.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

williamjackson

Member

#3
2016-10-01 21:45 UTC

I guess I didn't make it clear that I want the captions on.

I found that the captions on the live stream on byutv.org were suitable.

russellhltn

Community Administrator

#4
2016-10-01 22:12 UTC

Ooops. I meant turn off annotations. This is separate from captioning. I've corrected my earlier post.

lajackson

Community Moderators

#5
2016-10-02 15:02 UTC

russellhltn wrote:Ooops. I meant turn off annotations. This is separate from captioning. I've corrected my earlier post.

I had the same problem, and turning off annotations did not solve the captioning problem.