Online Donations

7 postsstarted by dcpresenter 2,139 viewsoriginal topic

New Member
#1
We just moved to Australia from the US. When I am in my account and I click on donations, it does not show the tithing receipt, that I can fill out for tithing. It only shows my donation history.

Are online donations only allowed in the states. My ward, email and membership number is up to date.
Community Administrator
#2
dcpresenter wrote:Are online donations only allowed in the states.
By in large, yes. There is some provision for military and expats, but at minimum, funds must be drawn on a US bank. I hadn't heard when it will be available elsewhere.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
Ok, thank you!
New Member
#4
Previously I was able to print receipts. Now a window asks for a fax number, but I have no fax! How can I print a copy of my donation(s)?
Community Administrator
#5
wilbanksrw wrote:Previously I was able to print receipts. Now a window asks for a fax number, but I have no fax! How can I print a copy of my donation(s)?
I'd imagine that the print function is based on what has been defined in the computer you are using. It may be the only "printer" defined (or on-line) for that device is a fax machine. You need to check that the computer is set up properly to print.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#6
I submitted a donation on Friday. I have yet to see it process. It says " processing ". I have made other donations that were processed the same day. Is there a problem?
Community Moderators
#7
lindzizcool wrote:I submitted a donation on Friday. I have yet to see it process. It says " processing ". I have made other donations that were processed the same day. Is there a problem?
Probably not. Monday is a federal holiday, although I do not know if employees at Church headquarters observed it. If processing was not completed Friday, I would expect you will see the donation processed today (Tuesday), along with the email saying they are requesting the funds from your bank.