ordering garments

7 postsstarted by keylady19 2016-09-26 21:34 UTC5,428 viewsoriginal topic

New Member

#1
2016-09-26 21:34 UTC

I can get to my account but not the online store. My membership number is on my account. When I enter the same information that I use to go to my account, trying to get to the online store, it says my information is not accepted. What am I doing wrong?

TimRiker

Church Employee

#2
2016-10-27 16:29 UTC

Can you see your local unit directory?

https://www.lds.org/directory/

After looking at your directory, what happens when you visit the store?

https://store.lds.org/

russellhltn

Community Administrator

#3
2018-05-09 19:04 UTC

pikoj wrote:is there an 800 number to contact the online store to track an order since the site is down?

I don't know if there's an 800 number, but the site seems to be up.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

TimRiker

Church Employee

#4
2018-05-09 20:49 UTC

The store had an outage over the last day or so. It should be back now.

cbglds96

New Member

#5
2018-06-06 14:09 UTC

I tried to log on today to order garments and it just kept loading the page. I was able to log into the main LDS site but it logged me out when I went to the store site.
Is it something that I am doing wrong?

1kayarmstrong

New Member

#6
2019-03-08 22:50 UTC

How do I?

scgallafent

Church Employee

#7
2019-03-09 00:16 UTC

1kayarmstrong wrote:How do I?

store.lds.org