Members Missing from Ward Directory

5 postsstarted by kdabb 1,429 viewsoriginal topic

New Member
#1
My lds tools and online directory do not show some active members of the ward. Others lds tools directory and online directory shows the directory correctly. Why does mine alone not show the correct directory and has some members missing?
Community Administrator
#2
kdabb wrote:My lds tools and online directory do not show some active members of the ward. Others lds tools directory and online directory shows the directory correctly. Why does mine alone not show the correct directory and has some members missing?
Members have the set their privacy settings so that only leaders can see their entries in the Directory (which also applies to the LDS Tools app). If they have chosen to only allow leaders to see their entries, then that could explain the situation -- if you are not a leader, but those other people you're referring to are leaders.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#3
I live the 14 ward in Smithfield Susan White
New Member
#4
Morgan
Community Administrator
#5
jaw1940 wrote:I live the 14 ward in Smithfield Susan White
sandramorgan45 wrote:Morgan
I'm not sure what either of you are asking for, but this is a public user-to-user assistance forum. As such, there is no one here who can make any changes for you. Your best option may be to talk with your ward membership clerk.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.