Can't access Home and visiting teaching list on my app

I'm accessing LDS Tools on my iphone and for some reason I can't see my visiting and home teaching assignments, and I can't see anyone else's. Please can still see mine though. I can't see any settings that might relate to it either. Please help, this will be super helpful for my calling as compassionate service coordinator.

I believe that is turned on only for those with callings that relate to HT/VT.

My friend with an Android phone can see his assigned Home Teaching families on LDS Tools. Is this not available on the iPhone version? (Even if I'm not a Home Teaching supervisor/leader, I should be able to see my own assignments, right?)

Is your friend in an elders quorum presidency, high priest group leadership, a district leader, or a clerk? That might be why he sees home teaching assignments.

dkswenson wrote:(Even if I'm not a Home Teaching supervisor/leader, I should be able to see my own assignments, right?)

Not that I'm aware of.

Part of the reason that members can't see their own assignments is because sometimes assignments are changed, and the elders quorum presidency is responsibility for communicating assignments. Listing assignments directly in the app could circumvent that responsibility when there are changes. Also, sometimes they could be evaluating different scenarios without intending a given change to be final, and it would be confusing if you noticed that your assignment changed in the app while the elders quorum presidency was doing planning.

It's possible there could be a "planning" state added in the future, for leaders to edit home teaching in Leader and Clerk Resources without publishing any changes. But for now, since changes go live instantly, it complicates things.

I can appreciate the importance of leaders communicating assignments. As a VT Coordinator I do that. However, handing out little bits of paper is not effective. I rush around handing out slips, not communicating. People don't keep paper any more, they forget the changes were made and sometimes continue on their old assignment or miss opportunities for inspired visits because they can't remember the sister's name and haven't programmed her yet in their phone.

I would love being able to call or visit a visiting teacher about her new assignment. Ask her to sync her devise and We both bring up the changes on our devise and discuss it together. There would be more flexibility and opportunity on how the communication took place if a sister could see her assignment. Her assignment isn't a secret, so she should be able to view it,

Hello. I am the EQP in my ward and can confirm that those who have IOS cannot see their own personal assignments or hometeachers unless they are in leadership or have a calling related to hting/vting. However, those who have Android do have access to their own assignments, whether they are in a leadership related calling or not. Hopefully this will get corrected.

Is this going to receive a fix anytime soon?

halt3862 wrote:Is this going to receive a fix anytime soon?

If there was any time that a member without an appropriate leadership calling was able to see anything related to home teaching or visiting teaching it was a programing error and has since been fixed/removed. I just checked my wife's android LDS Tools and she is not able to see anything related to home teaching or visiting teaching since she does not have a requisite leadership calling.

Unless you have a leadership calling with access or responsibility for home teaching or visiting teaching you should not be able to see anything related to home teaching or visiting teaching. It is unlikely that that capability will be added unless the brethren call for it to be provided.

I agree with the last post. I have a friend who isn't in a leadership position and he can't see who his home teacher is or who he is assigned to visit. He also doesn't have access to book 2 for his calling in the emergency preparedness area.

It would be nice to be able to have them see their current assignments, but it is also nice to have the personal meeting with the leadership to understand any situation with the family that are assigned to the home teacher.

Terry

harddrive wrote:He also doesn't have access to book 2 for his calling in the emergency preparedness area.

Everyone should have access to Handbook 2.

lajackson wrote:Everyone should have access to Handbook 2.

Handbook 2 is not based on calling or even membership. However, it's part of Gospel Library, not LDS Tools. If it's not showing up there, I'd check to make sure it's the current version.

I cannot access this info either but my VT can see it on her android still. She is in the YW presidency. Is that why she can see this info?

jjtmernelson wrote:She is in the YW presidency. Is that why she can see this info?

Yes.

Well how frustrating now that they made it almost impossible to find the edit page in home teaching. I'm an elder's quorum pres. and the new update to leadership and clerk resources is absolutely awful. It couldn't be harder to use and I wish I had to words to express my disappointment with this update. Please if anyone has to the knowledge to figure out how to get to see the edit page of hometeaching please let me know. Thanks

coulter66 wrote:Well how frustrating now that they made it almost impossible to find the edit page in home teaching. I'm an elder's quorum pres. and the new update to leadership and clerk resources is absolutely awful. It couldn't be harder to use and I wish I had to words to express my disappointment with this update. Please if anyone has to the knowledge to figure out how to get to see the edit page of hometeaching please let me know. Thanks

The only thing that changed was that they removed the short-cut panel on the main page because they are now promoting new features (although this many not be as obvious to to organization leaders who don't see all the options that clerks do). That is the purpose of those panels.

HT/VT can be found using the same menu options that were available previously: select Organizations > Home Teaching from the menu and then select the correct organization in the drop down box on the right and click the Households tab (to enter visits or edit household assignments) or Companionships tab (to edit companionships).

Are you able to access your own visiting teaching assignments in LDS tools? I am wondering what access individual members have for their own VT assignments. Is there capability to report Visiting Teaching online for individual members (without access to Leadership and Clerk Resources)?

melissagonzalez1 wrote:Are you able to access your own visiting teaching assignments in LDS tools?

Not at this time. There is no time line given when that will be available.

melissagonzalez1 wrote:I am wondering what access individual members have for their own VT assignments.

None.

melissagonzalez1 wrote:Is there capability to report Visiting Teaching online for individual members (without access to Leadership and Clerk Resources)?

No.

I have been told by quorum leaders numerous times that my home teaching families are “on the app” and that my home teacher is listed on “the app”. We even spent time during one meeting and half the quorum had access to their individual HT information and half didn’t. No one knew why. I’d like to have that information in case I wanted to call my home teacher without calling a leader first to determine who it is.

bomberopm wrote:I have been told by quorum leaders numerous times that my home teaching families are “on the app”

A common problem. The app don't give any indication as to what information a person sees is "privilege" for a given calling and how much (or how little) is available to the general membership.

Bottom line, the quorum leaders are incorrect. Only the leadership, which includes as little as Bishopric and Quorum leaders to as much as the ward council can see HT information. The general membership cannot.

I have to say that I think this is probably one of the more ridiculous reasonings I have ever heard. Essentially telling a member that in order for him/her to know who they should be visiting and/or who should be visiting them they need to communicate with someone in a leadership position just creates one more unnecessary task and hoop to jump through for information that should be freely accessible to every member.

It's no different than if that member had faithfully kept the piece of paper I handed them 2 months ago. Except that if they promptly lost that paper they have to own-up, admit they lost it and approach me to know what there assignments are. HT numbers are already abysmal, why make more barriers?

Conversely, if a less active member (or even an active member) needs/wants to know who their HT's are what impetus do they have for calling the EQ president or Bishop to find out? They're already less-active for a reason. Creating one more barrier for them isn't helping. Creating a barrier for an active member who "just doesn't want to bother the EQ with such a silly question" (yes, I have had that exact response) also isn't helping.

I'd also like to add my two cents here that it's very frustrating not knowing what is/isn't available to every member. I'm one of those EQP's who has been telling everyone to check the app/check online if you need to know who your families are and to make sure they report online as well.

Since I'm on my soap-box... what a waste of paper as well. This is the 21st century, c'mon guys.

thebundok wrote:Since I'm on my soap-box... what a waste of paper as well. This is the 21st century, c'mon guys.

Write a letter to First Presidency, Presiding Bishopric or the Quorum of the 12. That would be a lot more effective.

"We" don't get to decide these things. Nor do the developers. The Brethren sets the agenda.

As I understand it, that feature is on the list - but additional development is required before it can be rolled out. Apparently there's a number of things taking priority. But again, no one who reads this forum gets to set the priority.

I agree that it was a little silly for my HPGL to hand me a slip of paper yesterday with my new home teaching assignments, considering the fact that as ward clerk, I was already aware of the changes, since I had seen them on LCR the night before.

When home teaching was managed through MLS, only priesthood leaders had access to the home teaching assignments. As I understand it, the home teaching application was ported to LCR with little to no enhancements. So priesthood leaders are still the only ones who can see home teaching assignments.

Since the number of developers is so small, I suspect the #1 priority for LCR enhancement in 2018 is completing the porting of finance (deposits and checks) to LCR. If that is the only feature change this year, it will probably take all available developers to complete the task.

thebundok wrote:I have to say that I think this is probably one of the more ridiculous reasonings I have ever heard. Essentially telling a member that in order for him/her to know who they should be visiting and/or who should be visiting them they need to communicate with someone in a leadership position just creates one more unnecessary task and hoop to jump through for information that should be freely accessible to every member.

One the developers explained a while back that the reason HT/VT assignments are not currently available to everyone is that there is no staging area for changes. As soon as the presidency makes a change in LCR it would be visible to everyone. But changes are often entered before they are effective. In some cases the bishops approval must be obtained first. In others the changes may be provisional as the presidency works out all the changes they need to make. So this feature has to wait until the there are resources available to enhance the system to allow changes to be hidden until they are ready and approved.

eblood66 wrote:In some cases the bishops approval must be obtained first.

Not just "some". "They obtain the bishop’s approval for each companionship and each home teaching assignment." - Handbook 2: 7.4

russellhltn wrote:

eblood66 wrote:In some cases the bishops approval must be obtained first.

Not just "some". "They obtain the bishop’s approval for each companionship and each home teaching assignment." - Handbook 2: 7.4

Well, I meant that in some cases the bishop's approval still has to be obtained. In other words, sometimes the approval may have happened before it's entered. But some presidencies may want to enter the changes before submitting printouts to the bishop.