Tech Forum Archive

Home Teaching Statistics issue - LCR different from Tools

3 postsstarted by Jeremy_R 902 viewsoriginal topic

Jeremy_R
New Member
#1
Our PEC is seeing errors in home teaching statistics. Specifically, the lists showing families who have not been home taught.

In the LCR online and in Tools, we show the same families on the list of people not taught. But, the month-specific stats are different.

E.g., a family on tools shows that they've been visited every month all year. On LCR, it shows them not visited for the last several months.

On both, this family appears on the not visited list.

Anyone know what's going on?
russellhltn
Community Administrator
#2
When did the family move in to the unit? One change in moving HT from MLS to LCR is that you now have access to the visit record from before they moved in. However, unless you edit it, you don't have "ownership" of that record - so I don't think it counts in your stats.

You may have encountered a bug in the way that's handled.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Jeremy_R
New Member
#3
Long term family. Not a recent move in.