LDS Tools access

I've lost my ability to access LDS Tools since the icon changed. I'm told "error downloading" and that I need to update my membership account. Opened my account, but I'm not sure what exactly it is needing. The only thing I can think of is it needs my membership # re-entered, but it won't take it. Tried different variations. No luck. Any suggestions? Thank you -Lloyd

lloydporter wrote:I've lost my ability to access LDS Tools since the icon changed.

If you will look in the LDS Tools area, you will find a topic for most mobile devices. There are many posts there from folks with your exact problem. Check it out.

[I am moving your post and this answer to that area, as well, since this is really an LDS Tools issue and not an LDS Account issue.]