Non-Member name correction

13 postsstarted by dennisorvaldavis 2,834 viewsoriginal topic

#1
A sister in our ward has informed me that her non-member husband has an error in the membership list. His given and middle names are reversed. So far, I have not found a way to edit his name. The LCR system came on-line the day I was set apart as membership clerk. The brother that I replaced had always worked under the MLS system. When we went on-line together, for training purposes, we were both lost. I've learned much in the past 3 weeks by browsing the system but this name change thing has me baffled.
Community Administrator
#2
The only place the non-member's name would be recorded is in the marriage record for the wife. I'm pretty sure you can still change that in MLS. I'm not sure about LCR. There are a number of functions that are still MLS-only.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#3
Editing marriage information isn't currently available in Leader and Clerk Resources, but version 3.3, which will include that, is in beta.
https://www.lds.org/help/support/clerk- ... s?lang=eng
Samuel Bradshaw • If you desire to serve God, you are called to the work.
#4
Brothers Hilton and Bradshaw...Thank you both for your replies. Now I know why I couldn't find a way to make the name change. Any guesstimate when version 3.3 might be released?
Brother Bradshaw, can you direct me to where you are obtaining your church related apps and sites? I don't have a fancy phone, just a Samsung tablet which I got from Costco.
Community Moderators
#5
Version 3.3 of Leader and Clerk Resources just entered beta for my stake, so, based on the last beta, I'm guessing it will be about a month. So, you will probably want to fix the record in MLS on the clerk computer instead of waiting.

You can find Leader and Clerk Resources by going to LDS.org (home page), then clicking "My Account and Ward" in the top right corner, then "Leader and Clerk Resources."
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Senior Member
#6
sbradshaw wrote:So, you will probably want to fix the record in MLS on the clerk computer instead of waiting.
Specifically in MLS select Membership > Individual Record, select the member, click on the Current Spouse tab and then click the Edit link in the upper right corner.
#7
Thank you for your replies. As far as I know, the MLS system isn't available on the computer used by the various clerks. It now has the LCR program on it. I'll just wait for a month or so and then see if I can make the necessary change.
Senior Member
#8
dennisorvaldavis wrote:Thank you for your replies. As far as I know, the MLS system isn't available on the computer used by the various clerks. It now has the LCR program on it. I'll just wait for a month or so and then see if I can make the necessary change.
The clerk computer for a ward should have MLS installed. It is required to enter donations and for certain other membership functions still. I don't see how a ward could function without it. We have no idea how long it will be before this ability is available in LCR. I could be a month or two or it could be longer. I wouldn't wait.
Senior Member
#9
dennisorvaldavis wrote:A sister in our ward has informed me that her non-member husband has an error in the membership list. His given and middle names are reversed. So far, I have not found a way to edit his name. The LCR system came on-line the day I was set apart as membership clerk. The brother that I replaced had always worked under the MLS system.
When you were set apart as membership clerk, your ward clerk should have created an MLS account for you, and asked you to enter a password for your new account. He also should have removed the MLS account for the previous membership clerk, assuming his new calling does not require access to MLS.
Your MLS account should have the View and Edit Membership privileges.
Dana Repouille, Plattsmouth, Nebraska
Community Administrator
#10
LCR does not fully replace MLS. It's going that way, but it's not there yet as some membership functions can only be done in MLS.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
#11
Thank you for all of your replies. A member of our bishopric did create an account for me today in MLS so maybe now I can make the necessary changes. And, yes, MLS is still on the clerk's computer.
New Member
#12
When I tried this on MLS, I could update the marriage information, but not name of the spouse. Those fields were grayed-out and inaccessible. Has anyone found a way around this or a way to make it work?
Senior Member
#13
headj wrote:When I tried this on MLS, I could update the marriage information, but not name of the spouse. Those fields were grayed-out and inaccessible. Has anyone found a way around this or a way to make it work?
Is the spouse a member or non-member? If the spouse is a member then any corrections to the spouse's information must be done on their record. If the wrong person entirely is linked then you'll either need to terminate the marriage or send a special request to remove the marriage since it was erroneous (and not keep it in the member's marriage history).

If the spouse is a non-member then those fields should not be greyed out and you should be able to edit the name and birthdate.