RM Ipad?

3 postsstarted by jacobrb95 2016-07-16 03:27 UTC2,257 viewsoriginal topic

New Member

#1
2016-07-16 03:27 UTC

I am a returned missionary who got home about three weeks ago.
I was one of the lucky ones to have received a Missionary Mobile Device (ipad) on my mission.
I was told that the ipad would be reset withing 10 business days and that the management software would be removed. I have emailed the global service center multiple times, but have not received any responses. I need my ipad for my university education which begins soon.

Who could I get in contact with that could help me expedite this process? Again, I have already emailed mssdevicesupport@ldschurch.org three times but have received no response.

Thanks for your help!

-Jacob Blomquist

pete.arnett

Member

#2
2016-07-17 21:59 UTC

Edited 1 time, last by scgallafent on 2017-09-26 23:02 UTC. Reason: Remove phone number - number is restricted to mission offices

Try calling LDS Mission Technical Support at [number removed]
They will transfer you to the iPad support team

Thanks,

Your Fellow Member,
Pete Arnett
Sunny South Florida, USA

scgallafent

Church Employee

#3
2017-09-26 23:01 UTC

pete.arnett wrote:Try calling LDS Mission Technical Support at [number removed]

This number is only authorized for use by mission offices. Support for missionaries is provided by email. This applies to missionaries who are preparing to leave, in the field, or recently returned.