Removing Missionaries from Financial Statement

4 postsstarted by Hilohi 2016-07-12 05:37 UTC1,152 viewsoriginal topic

Member

#1
2016-07-12 05:37 UTC

Our monthly Financial Statements show two returned missionaries. Both of them are no longer in our ward. How can I remove them from our monthly Financial Statements?

russellhltn

Community Administrator

#2
2016-07-12 05:51 UTC

Is the balance zero? It's not going to disappear until it's zeroed out. Even then, it may takeva little time.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

Hilohi

Member

#3
2016-07-14 00:38 UTC

russellhltn wrote:Is the balance zero? It's not going to disappear until it's zeroed out. Even then, it may takeva little time.

Yes, the balance is zero. I zeroed-out the account a couple of months ago, so maybe it's just a matter of time before they're removed. Thanks

lajackson

Community Moderators

#4
2016-07-14 17:38 UTC

Hilohi wrote:I zeroed-out the account a couple of months ago, so maybe it's just a matter of time before they're removed.

In our experience, the account usually goes away about two or three months after the balance is zero. So if you zeroed out the balance in May, it will probably be gone next month.

If you balanced it before April, you might wish to send an MLS message, or contact Local Unit Support.