Note book selection defaulting to all note books and not adding

25 postsstarted by george.bradley 11,840 viewsoriginal topic

New Member
#1
This morning during study I was unable to get my notes added to a note book. When trying to select the notebook I wanted to add to, I would default to all of them and then not add to any of them. Help!!! :?
New Member
#2
I am getting the same error and have been getting it for one week. When I choose a notebook to save a note to it selects all of them and adds it to the uncategorized folder.
New Member
#3
I have been using several notebooks to keep track of notes for different meetings. When I went in today all of my notebooks are gone, and my notes are in just one unassigned folder. This is incredibly frustrating because I have several years of notes that were all organized very well so that I could find notes from past meetings. Please help!!!!
New Member
#4
I thought it was just me - having the same problem here - any feedback from the support group on this?
New Member
#5
Very pleased there others with the same, no mayhem intended, this is making effective study very difficult. I am noticing that the tags are keeping the information but the note book is no longer updating visually though it is is showing the number of entries increase. Does anyone know who we can call on this?
New Member
#6
I am having a problem where I will select a notebook to save a comment to and the notebook I selected will not show, but instead the same notebook shows every time no matter what notebook I was trying to select (in this case the first notebook on the drop down list). Frustrating as I am trying to save comments in the BOM but they are saving to the New Testament notebook. Would love some help on this. Was working great until about a week ago.
New Member
#7
I have been having the same issue for about two weeks now. I would love to be able to resume my normal online scripture study routine. Have we found a solution?
New Member
#8
I'm glad I'm not the only one experiencing this. I'm trying to add some highlighted passages to one specific notebook; however, when I select the drop-down menu, it shows all of my notebooks with check marks and will not allow me to select just one! Has anyone found a solution to this issue?

FYI: I'm using the Chrome browser on a Windows 7 PC.
New Member
#9
I've been having this problem for a few weeks now as well. Has anyone found a solution yet? I have been using several notebooks, each with a different study topic, and now it's really hampering my studies.

I use Chrome Browser on Chrome OS.
New Member
#10
Same problem here for a couple of weeks, Windows 7, Chrome and IE.
New Member
#11
I am having the same issue. Chrome, Firefox, and IE on Windows 7 64-bit all have the same issue.
New Member
#12
Having the same problem as everyone else. Has there been a fix yet? My first time visiting LDSTech and dont know how to search for the results to the solution.
New Member
#13
The problem has been resolved for me as of just now. THanks!
New Member
#14
Unfortunately it hasn't been resolved yet for me. Hopefully they get it fixed soon!
New Member
#15
I've been having this issue now for a couple months and still can't figure out a way to fix it. Anyone have any ideas?
New Member
#16
I have several notebooks. when adding a scripture to my notes, the "unassigned" notebook is selected by default. When I click on a different notebook, all the notebooks are selected at the same time. This happens from my iPhone and from my Windows based laptop. The only way I can assign a scripture to a particular notebook is to first save the scripture in the Unassigned Notebook, then open the Unassigned notebook, select the scripture and click edit. What am I doing wrong or can this be corrected?
New Member
#17
Same problems here!
New Member
#18
Anybody have any answers to this issue? I was hoping that this would get resolved by now.
New Member
#19
I came here because I thought I was alone with this problem, looks like I'm not...
New Member
#20
Same problem.
New Member
#21
Same Problem :?
New Member
#22
I'm also experiencing the same problem
New Member
#23
Has anyone received an answer to this problem? I've been dealing with this for months and contacted LDS.org to identify the issue. As of today, there's no resolution. Very frustrating! :x
New Member
#24
I had previously contacted LDS.org with this concern, and I finally received an answer yesterday. Here is their message:

LDS Response Team responded on June 15, 2016 at 10:48 PM as follows:
We apologize that we were delayed in responding to you.

This is a know issue with the Notes system and is being worked on by the programmers. There is a beta test of the Gospel Library app going on now that will address the issue. If you would like to be involved please go to: tech.lds.org and sign up.

We ask that you use the new app and send any feedback you need to back on a new message. We appreciate your patience and understanding.

Response Team Volunteer - Fred M
New Member
#25
Also having the same issue. I hope this gets fixed quickly.