Tech Forum Archive

Donation Reversed, Check Still Cleared Bank

4 postsstarted by NOELCHALLIS 1,180 viewsoriginal topic

NOELCHALLIS
New Member
#1
I submitted a donation with an incorrect date. This caused the donation to be reversed. I am good with this because I can just resubmit the donation with the correct date. However, the check for the donation with the incorrect date has cleared my bank. I've received no notification of the funds being returned or of them being credited as a donation in my online donation history.
russellhltn
Community Administrator
#2
I'd suggest working with your ward clerk or ward finance clerk. He can contact CHQ to see what's going on.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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SparkyMartin
Member
#3
russellhltn wrote:I'd suggest working with your ward clerk or ward finance clerk. He can contact CHQ to see what's going on.
Russell, can we move this to a different thread? This really doesn't have anything to do with Online Donations since this was a check written to the finance clerk and Online Donations will just reflect the same information as MLS in this case.
russellhltn
Community Administrator
#4
OK, I moved it to "General Discussions". "Local Unit Finance" is a possibility, but that's aimed more for clerks.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.