New Member
I am trying to register my cell phone but I don't receive the verification code. I keep trying the "resend" button but I still do not receive the code. Any ideas?
I don't receive the verification number by text
Community Administrator
Is SMS/text messaging blocked on your phone?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
Same problem for me. SMS/MMS is fine.
New Member
I am having the same issue. I've tried at least two dozen times to get it to work. I don't receive the verification text from the LDS.ORG site. It is not an issue with my phone not allowing text messages, as my kids text me all day long. 
New Member
Doesn't work for me either, never has. Phone gets text from others regularly. Does this function -- getting verification number by text -- work for anybody? Perhaps it's not implemented yet.
New Member
I receive verification codes from other websites by text without an issue, but the LDS.org one is not showing up. I don't have any numbers blocked on my phone and I have unlimited texts, so the only thing I could think was wrong was how I typed my phone number. The page doesn't define whether I need the dashes or some other format for my number so I tried multiple ways of writing the same number. I keep receiving the email that my phone number was changed, but no text. I don't have any other mobile phone to test it on. Brother Russell, what else is there to try?russellhltn wrote:Is SMS/text messaging blocked on your phone?
Community Administrator
The only thing I have to suggest is to go to ldsaccount help. After you go though the questions, select "Additional Support Options". The church employees who do have the power to help haven't been in the forum since February.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
Has this been fixed yet? I seem to be having the same issue and this thread is four months old.
New Member
I cant get this to work either. I can't change my mobile number, since it requires you to input the verification code to change it. Any help out there?
New Member
After email confirmation code, to whom it concerns didn't send the text verification code... I tried severally I didn't get the code. How can i get her with this code, I mean how can it be done...?
New Member
please I used the SMS verification yesterday and it worked. today over 5 hours now nothing, and I have work to submit, what is the way forward? my sub or internet is good.