Tech Forum Archive

Fast Offering given to non-home Wards not recorded

4 postsstarted by wbdebow 1,687 viewsoriginal topic

wbdebow
New Member
#1
I gave fast offerings to 2 different Wards I was visiting in January and February. My member number was put on the donation slips. My tithing donations I did on-line show up on my on-line donation history report, but the fast offerings I gave to Wards I was visiting in January and February do not show up. Both checks have cleared my bank so I know they were processed. Shouldn't these show up on my donation history report when my member number was put on the donation slip?
Brad DeBow, Stake Technology Specialist
Virginia Beach Virginia Stake
russellhltn
Community Administrator
#2
wbdebow wrote:Shouldn't these show up on my donation history report when my member number was put on the donation slip?
Should. But the wards may not have recorded it with your MRN. You'll have to discuss it with the wards. I don't know as anyone can track that down from CHQ side. While MLS allows it to be recorded, I don't know as there's been any emphasis on having the wards do that.

If there was any error in the written MRN or in trying to read it, the computer would probably reject it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
gregwanderson
Senior Member
#3
I sense another issue and/or misunderstanding. A lot of folks believe that Fast Offering donations can only be used within the ward or stake where they are received. This may have been true a long, long time ago but it is not the policy now. There is no advantage to donating through a certain ward as opposed to donating online. It all goes to the same place and the wards that need it can use it.
My real name is Greg Anderson.
SparkyMartin
Member
#4
wbdebow wrote:I gave fast offerings to 2 different Wards I was visiting in January and February. My member number was put on the donation slips. My tithing donations I did on-line show up on my on-line donation history report, but the fast offerings I gave to Wards I was visiting in January and February do not show up. Both checks have cleared my bank so I know they were processed. Shouldn't these show up on my donation history report when my member number was put on the donation slip?
It looks like the Fast Offering donation for February (to a unit other than your own) was properly recorded against your MRN. The January one was not. It looks like you will need to have some records merged to your MRN. Contact the Global Service Center (GSC) at 1-800-537-5932, explain the issue to them and they should be able to help you.