Online account changes

4 postsstarted by jstanford 2016-02-22 14:05 UTC1,691 viewsoriginal topic

New Member

#1
2016-02-22 14:05 UTC

I submitted a request for bank account removal and also for another bank account addition, in same request, received a subsequent "Donation Reversed" email. Perhaps not enough time was elapsed to allow for account verification. I just submitted another account addition two days ago. How much time needs to elapse before I try again? Do I get an email or anything to tell me that the new account is okay to use?

russellhltn

Community Administrator

#2
2016-02-22 17:23 UTC

I've added a bank account and made a donation immediately.

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sbradshaw

Community Moderators

#3
2016-02-22 20:22 UTC

The amount of time it takes may depend on your specific bank, but I would expect it to take less than 2–3 business days. Note that anything done on the weekend is not considered a business day, so that may be the cause of the delay.

Samuel Bradshaw • If you desire to serve God, you are called to the work.

SparkyMartin

Member

#4
2016-03-28 19:59 UTC

jstanford wrote:I submitted a request for bank account removal and also for another bank account addition, in same request, received a subsequent "Donation Reversed" email. Perhaps not enough time was elapsed to allow for account verification. I just submitted another account addition two days ago. How much time needs to elapse before I try again? Do I get an email or anything to tell me that the new account is okay to use?

The actions of Adding and Deleting bank accounts has immediate effect. The Donation Reversed e-mail must have been coincidental to the timing of deleting/adding a bank account and may have had something to do with insufficient funds or something.