portal.ldswebcast.org is down right now

The portal page is not loading. I am very glad that I am not starting a general conference stream right about now.

Is there a preferred backup method for streaming stake conferences?

aclawson wrote:The portal page is not loading. I am very glad that I am not starting a general conference stream right about now.

Is there a preferred backup method for streaming stake conferences?

Apparently there was a regional stake conference today. That would explain most any portal problem earlier today.

lajackson wrote:Apparently there was a regional stake conference today. That would explain most any portal problem earlier today.

North America Northwest and West - two areas. Some 280 stakes by my count.

So if my stake conference is being held on the same day as a regional conference I'm just out of luck?

Reemphasizes the need to have a backup solution that doesn't involve the official SLC method - any suggestions?

aclawson wrote:Reemphasizes the need to have a backup solution that doesn't involve the official SLC method - any suggestions?

This is my solution...
https://tech.lds.org/forum/viewtopic.php?p=134393#p134393

Others have used PVC with good success.

I'm going to post on a separate thread some tricks/work-arounds if one encounters problems with receive sites.

The is stake conferences at Rockford, Illinois @ 10am today. We can't go.
Can we still watch?

Most likely no.

Actually, the code was given out to those who were members of the Rockford stakes. They were able to watch stake conference from their own homes, while being snowed in.

rannthal wrote:snowed in.

That's certainly an exceptional circumstance. I assume this was a broadcast from SLC since I don't think a webcast from the stake center would be able to support that many users.

russellhltn wrote:I assume this was a broadcast from SLC since I don't think a webcast from the stake center would be able to support that many users.

If they weren't use the church's webcasting portal, it wouldn't be hard at all.

No, it was a normal stake conference, broadcast from their stake center right there in Rockford. With the new servers, it can and did support that many users.

Mikerowaved wrote:If they weren't use the church's webcasting portal, it wouldn't be hard at all.

Yes, they were using the webcasting portal.

As I have mentioned, before, there have been many improvements.....to the portal, the media servers, and the client.

Has the maximum been raised, or was this a special situation?

This was a special situation, but the maximum non-config sites has been raised with the new servers.

rannthal wrote:...but the maximum non-config sites has been raised with the new servers.

Sweet. Is this documented somewhere so we can get an idea of what the new limits are?

code 43019

It seems to be working for me - at least I can log into the portal and look at scheduling.

The portal website went down for me around 11:15 AM today (Central time). The broadcast seemed to continue to work, but if anyone refreshed the page or navigated away from it, it wouldn't reload until around 11:30.

Yes, the portal had trouble over weekend due to our cloud provider. I apologize to those it effected. We are making adjustments to make sure this does not happen again.

Anything special happening during the maintenance

We had to push the maintenance back a week due to what happened over the weekend. We want to make sure that what happened with the portal doesn't happen again.

Tue 14Feb2017

Feb. 7th is now the push date.