Bookmarks indicate content isn't downloaded even when it is.

5 postsstarted by jordanrileyperkins 1,909 viewsoriginal topic

#1
Several of my bookmarks on my windows app show that the content isn't downloaded even though it is, and every time it tries to download the content it indicates an error. This makes it impossible for me to use those bookmarks. A fix to this issue would be greatly appreciated. Thank you.
Senior Member
#2
We've had one other report of this happening.

A couple of questions:

1. What other operating systems do you use Gospel Library on?
2. Is there any specific pattern to the bookmarks that have issues? Are they, for example, targeted only at a specific chapter instead of a specific verse or paragraph in a chapter?
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10
#3
I mostly used the gospel library on my android phone with no problems. I also have it on a kindle fire, but rarely use it.

I can navigate to the book mark on my own and the manually move it, and it will change my book mark, but not the fact that it thinks the content is not loaded. I have changed them to just chapters and to a specific verse, but still the same problem.
New Member
#4
I have the same issue with the bookmarks. I also run Gospel Library on 2 android devices. It didn't always do it. Just started a month or so ago.
New Member
#5
I am on Windows 10 and I have the problem when I bookmark General Conference talks.